A team lead is needed to assist our amazing volunteer blood delivery drivers. The Blood Delivery Team is critical to ensuring life-saving blood donations are transported from the Red Cross distribution site in Liverpool to area hospitals and beyond. As the team lead, you will assist the team with scheduling, training and ensuring they feel supported and have a good experience. This can be done completely virtually from home using a phone, computer and internet!
-Call new team members to provide a warm welcome, setup training and answer questions
-Assist drivers with scheduling upcoming shifts in our online database
-Regularly thank drivers for their hard work and provide recognition
-Work as part of a team!
This role requires strong customer service skills, comfortability making phone calls and using computer, and typically will require 8-10 hours a month. Supervisor will provide needed training and support!
About American Red Cross - Eastern New York Region
33 Everett Road, Albany, NY 12205, US
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Every single day, the American Red Cross helps people in emergencies. Whether its one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.