Volunteer Programs Assistant

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Purpose: The Volunteer Programs Assistant will provide support to the Volunteer Engagement Manager, primarily with administrative duties and coordination of volunteer programs with the likelihood of added duties/and responsibilities over time.

The Volunteer Programs Assistant key responsibilities will include tasks such as:

• Assist in maintaining the volunteer services e-mail account and respond to prospective volunteers
• Help maintain volunteer recruitment ads and online accounts, and assist with the expansion of outreach efforts for volunteers
• Help maintain department’s administrative files
• Support internal and external communications projects
• Perform research projects as needed
• Update volunteer hours and information in the volunteer database
• Assist in monitoring the volunteer award and recognition programs
• Assist with recognition and other event projects as needed
• Other duties, as assigned

Qualifications:

• Reliable, punctual, honest and friendly
• Demonstrates close attention to detail
• Able to maintain strict confidentiality
• Interest in assisting volunteers from diverse backgrounds
• Ability to remain courteous, professional, patient and respectful at all times
• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, etc.) and Google Suite (Gmail, Sheets, Docs, etc.)
• Comfortable working independently
• Presents a professional (business casual) appearance
• Excellent communication skills and can act with diplomacy and tact
• Prior office experience preferred

This volunteer will coordinate all work with and report to the Volunteer Engagement Manager.