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Service to the Armed Forces Caseworker Volunteer-Harrisburg, PA

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AMERICAN NATIONAL RED CROSS

When someone enlists in the military, they provide the Red Cross with the contact information of a family member so that the Red Cross can contact the family member and educate them on Red Cross programs for military families, with an emphasis on our emergency messaging service.

A casework volunteer will be assigned an average of 15 cases a week. Each case only takes an estimated 10-20 minutes to work.

In order to close a case within the required 7 days, the volunteer caseworkers need to speak on the phone with the family member OR make two phone call attempts, with voicemails if available, followed by a mailing of brochures by email or USPS.

The casework can pick the 2+ days and hours of the day they’d like to work the cases.

Required Equipment:

  1. Home Computer
  2. Internet
  3. Home/Cell Phone

Required Skills

  1. Friendly Phone Voice
  2. Customer Service Skills
  3. Detail Oriented
  4. Compassionate
  5. Computer & Internet Efficiency
  6. Typing Efficiency

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About AMERICAN NATIONAL RED CROSS

Location:

724 S. George Street, York, PA 17401, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;
...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

Crisis Support
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity, with no fixed address.

SKILLS

  • Administrative Support
  • Customer Service

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Approximatey 4 hours per week.

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