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Project N95 Technical Support Specialist

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PROJECT N95

Looking for volunteers to assist us in technical support for the Project. Some weekday hours would be preferred to accommodate the bulk of volunteer hours. Experience with our platforms is preferred, but not required (Airtable, Twilio, Zendesk, Intercom, G-suite, Slack).

Looking for part-time availability, prefer business hours however off-hours is also okay (weeknight/ weekend). Computer science students are also welcome to apply!

In support of Project N95's mission, the Technical Support Associate provides support to our internal customers allowing them to focus on their primary roles related to getting PPE into the hands of Healthcare and Essential workers.

This Role is 100% remote.

25 More opportunities with PROJECT N95

About PROJECT N95

Location:

315 Flatbush Ave, #394, Brooklyn, NY 11217, US

Mission Statement

To protect healthcare and essential workers, as well as vulnerable communities by providing equitable access as quickly as possible to vetted PPE

Description

After launching on March 21st, 2020, Project N95 is now a leading rapid-response, charitable 501(c)(3) organization addressing the COVID-19 pandemic and PPE shortage crisis, having provided more than 5 million units of PPE to healthcare and essential workers.

  • We provide verified healthcare and community organizations the opportunity to purchase PPE, including vetted respirators, masks, gloves, & face shields, at prices they can afford or for free with philanthropic support.
  • We are volunteer-powered, including 100-plus individuals with backgrounds in sourcing, healthcare, government, startups, and technology.
  • We are committed to transparency and serve as a trusted partner for healthcare and essential workers, including major medical associations - AAFP, ACP, and AMA.
  • We believe that anyone for whom work is essential deserves to have the PPE they need to do their job safely.
Community
Computers & Technology
Crisis Support

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity, with no fixed address.

SKILLS

  • Google Apps
  • Critical Thinking
  • People Skills
  • ERP / CRM
  • Problem Solving
  • SQL / MySQL

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • Minimum time commitment of 10 hours per week. Also looking for volunteers that would be available to donate 10-20 and 20+ hours per week
  • A good sense of humor, not a requirement but it never hurts to enjoy what you are doing!

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