Project N95 Logistics Liaison

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We are seeking logistics liaisons to work complementary shifts. If you're service-oriented and want to play an important role in getting PPE to those who need it, join us.

Responsibilities:
- Serves as liaison between Logistics Team and Customer Experience Team when fulfillment issues arise
- Collaborates and communicates with logistics and customer service representatives, quality personnel, and others involved in the shipment and receipt of products
- Tracks, traces, and updates the status of shipments
- Successfully conducts and completes all assigned trainings
- Provide excellent service to customer base
- Handle inbound/outbound calls and/or emails expediently

If you are a innovative problem-solver and believe in our mission, we would love to hear from you!

This role is 100% remote.

Desired Skills
- Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
- Ability to handle complex situations with multiple stakeholders
- Strong written and verbal communication skills
- Ability to conduct detailed procedures in a time-constrained environment
- Strong sense of urgency and time-management skills
- Able to work independently and within a team
- Knowledge of supply chain terminology or the ability the learn the lingo quickly