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Korean Bilingual Volunteer Support for Unemployment Crisis (Virtual)

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Koreatown Youth & Community Center

With California's jobless claims hitting their highest numbers in the past three months, the unemployment crisis due to COVID-19 continues to impact households across the state. As difficult as it has been for Calfornians to apply for unemployment benefits, it's been particularly difficult for immigrant communities where language barriers complicate the application process.

Shortly after the pandemic began, the Koreatown Youth and Community Center (KYCC) launched a new program to support Korean-speakers through the unemployment benefits application process. In the past 6 months, we're proud to say that our volunteers and staff have helped unemployed Angelenos get approved for $3,105,204 in unemployment benefits. With just a couple hours of your time each week, you can ensure that vulnerable families can receive thousands of dollars in much-needed relief. You don't have to know anything about the application process, we'll provide you with all the training you need with on-call support available from KYCC staff.

Volunteer Roles and Responsibilities:

  • You’ll be working from home and we’ll start you off with video trainings, which will take roughly 3 hours - you can do it at your own pace.
  • Once you feel ready, let your assigned KYCC staff know and they’ll email you a file and an appointment based on your availability.
  • At the appointed time, you’ll contact the client and complete and submit the application on their behalf.
  • Upon completion, you’ll complete and submit a summary form to your assigned KYCC staff, and they’ll send you the next case.
  • Throughout the process, if at any time you have questions or need support your staff available to help Monday - Friday from 9:00 AM - 6:00 PM. We have regular check-ins set up via Zoom to keep you connected. The process itself isn’t that difficult, it’s more the language barrier that keeps clients from applying.

3 More opportunities with Koreatown Youth & Community Center

About Koreatown Youth & Community Center


3727 West 6th Street, Suite 300, LOS ANGELES, CA 90020, US

Mission Statement

The mission of the Koreatown Youth and Community Center, Inc. (KYCC) is to serve the evolving needs of the Korean American population in the greater Los Angeles Area as well as the multi-ethnic Koreatown community. KYCC's programs and services are directed toward recently immigrated, economically disadvantaged youth and families, and to promote community socio-economic empowerment.


The Koreatown Youth and Community Center was established in 1975 to support a growing population of at-risk youth in Los Angeles. Today, KYCC is the leading multiservice organization in Koreatown, supporting low-income and recently immigrated children and their families in the areas of education, health, housing, and finances. Our volunteer opportunities range from short-to-long term, unskilled to skilled, for youth and adults, and ranging from everything from community research to tutoring to tree planting. Our work isn't possible without the support of volunteers, so if you're interested please don't hesitate to reach out to get started or learn more!

Immigrants & Refugees


We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


  • Korean
  • People Skills
  • Problem Solving
  • Verbal / Written Communication
  • Social Work


  • People 55+


  • Must be at least 21
  • Orientation or Training
  • • Must be willing to commit a minimum of 6 hours per week for at least 3 weeks • Must have a total of 6 hours available between the hours of 9am – 6pm Monday through Friday for client appointments
  • • Must be bilingual Korean/English and 21 years or older • Have a smart phone • Commitment to providing honest and quality services to clients

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