Korean Bilingual Volunteer Support for Unemployment Crisis (Virtual)

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With California's jobless claims hitting their highest numbers in the past three months, the unemployment crisis due to COVID-19 continues to impact households across the state. As difficult as it has been for Calfornians to apply for unemployment benefits, it's been particularly difficult for immigrant communities where language barriers complicate the application process.

Shortly after the pandemic began, the Koreatown Youth and Community Center (KYCC) launched a new program to support Korean-speakers through the unemployment benefits application process. In the past 6 months, we're proud to say that our volunteers and staff have helped unemployed Angelenos get approved for $3,105,204 in unemployment benefits. With just a couple hours of your time each week, you can ensure that vulnerable families can receive thousands of dollars in much-needed relief. You don't have to know anything about the application process, we'll provide you with all the training you need with on-call support available from KYCC staff.

Volunteer Roles and Responsibilities:

• You’ll be working from home and we’ll start you off with video trainings, which will take roughly 3 hours - you can do it at your own pace.
• Once you feel ready, let your assigned KYCC staff know and they’ll email you a file and an appointment based on your availability.
• At the appointed time, you’ll contact the client and complete and submit the application on their behalf.
• Upon completion, you’ll complete and submit a summary form to your assigned KYCC staff, and they’ll send you the next case.
• Throughout the process, if at any time you have questions or need support your staff available to help Monday - Friday from 9:00 AM - 6:00 PM. We have regular check-ins set up via Zoom to keep you connected. The process itself isn’t that difficult, it’s more the language barrier that keeps clients from applying.