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Remote Opportunity - Support Red Cross Disaster Clients providing Casework Review

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American Red Cross - Cascades Region

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Whenever a household is displaced by a disaster, the Red Cross will begin a casework process with the individual or family to assess their needs and connect them to financial assistance and other community-based resources. With an average of 2 responses per day in Oregon and SW Washington, the need for volunteer support is constant.

The Red Cross is seeking volunteers who would like to work remotely to support victims of disasters by reviewing open cases on our RC Cares team. RC Cares team members will help by assessing open cases in our system to ensure a number of compliance factors. Volunteers are needed for rotating weekly coverage, but the daily commitment during the week is no more than 1 hour per day. Volunteers will be trained to learn our system and casework process. As cases open, team member will ensure that clients are getting the appropriate amount of financial support given our guidelines. This work can be done remotely, and flexibly timed each day around your schedule.

Time Commitment:

Volunteers are asked to commit a rotating schedule of one week on-call, per month, with a daily commitment of no more than 1 hour per day to review open disaster cases.

Qualifications:

-Access to computer, internet, phone for volunteer work.
-Comfort level learning and utilizing new computer programs or databases.
-Attention to detail and following guidance regarding policies.
-Passion to help victims of disaster and act as a representative of the Red Cross in a professional and trustworthy manner.

This role ensures that victims of disaster are receiving the appropriate amount of financial assistance based off our their needs, as well as ensuring our donors contributions are being used responsibly. The RC Care team supports the ongoing recovery process of our clients following small and large scale disasters.

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About American Red Cross - Cascades Region

Location:

3131 N. Vancouver Ave, Portland, OR 97227, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Community
Computers & Technology
Disaster Relief

WHEN

We'll work with your schedule.

WHERE

815 SW Bond StSuite 110Bend, OR 97702

SKILLS

  • Financial Auditing
  • Administrative Support
  • Customer Service
  • Basic Computer Skills
  • Database Administration
  • Microsoft Office Suite

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One week on-call per month, with 1 hour of service per day (flexible time)

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