Office Assistant

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Quick Overview: Working with BTH staff, Bridge to Home Office Corps members provide direct assistance to the case managers, office staff, and clients in order to provide a functional surrounding where volunteers, and staff can work directly with clients in a safe and more homely functioning environment. These services can include medical appointment setting, job searches, mail collections, basic phone calls, and more.

Impact: As the office sees many clients daily, having a team of office volunteers will give more time for the office staff to engage with new and existing clients. When clients are given more attention, they feel more cared for, positively impacting their overall mood.

Volunteer Roles & Responsibilities:

Assists the receptionist is providing basic clerical responsibilities such as filing, mail collection and sorting, file dismantling, answering phones, alphabetizing new files, etc.

Assists the receptionist in warmly greeting clients, staff, and guests as they walk in the door, directing their needs to the proper staff.

Assists the receptionist with mail sorting.

Assists case managers when their appointments arrive.

Assists clients in accessing the computers and helps them with computer needs.

Maintains lobby appearance and center cleanliness.

Neatly organize office supplies that have been purchased or donated.

Distribute lunches and other requested supplies to clients.

Ensures that each client signs in on the proper form and is greeted properly.

Assists Access Center staff in maintaining COVID-19 safety guidelines.

Requirements:

Must be 18 years of age or older

Have two (2) character reference letters dated within the past 12 months - one of which must be from a professional or education resource (supervisor, professor, etc.)

Be able to commit to a minimum of one (1) shift per week

Demonstrate social sensitivity when dealing with organization clients

Maintain confidentiality at all times

Must pass a background check

Demonstrate the ability to read and write at an appropriate professional level

Be able to communicate in a positive and confident manner to staff, clients, and other team members

Desired Qualifications:

Proficient in computer programming software such as Microsoft Office (Word, Excel, PowerPoint, etc.)

Adult CPR and First Aid certified

COVID-19 Precautions: For safety purposes, upon entry into any facility for Bridge to Home, each person will be required to:

wear a mask

wash their hands

submit to a temperature check

We can provide additional PPE such as gloves upon request.

While on any premises or property of the organization, each person will be required to:

wash their hands frequently

remain six feet apart from other individuals

wear a mask at all times

change PPE as often as needed in order to be safe

All clients and staff are tested regularly. If you should have any further questions, please feel free to contact us at volunteers@btohome.org at your earliest convenience.

If you're interested in helping our homeless clients transition to permanent housing, click EXPRESS INTEREST below and we will follow-up with additional details.



All volunteers participating in this volunteer opportunity should adhere to the health and safety guidelines outlined here: https://www.laworks.com/health-and-safety

By clicking "Express Interest," I acknowledge that I am aware and understand that I am being referred to Activities that are coordinated and managed by a third party Agency or Organization and that L.A. Works has no jurisdiction, control, or oversight over these Activities. The Activities may be inherently dangerous and may expose me to a variety of foreseen and unforeseen hazards and risks including exposure to Coronavirus Disease 2019 ("COVID-19"). The Activities may involve a degree of contact with clients who need assistance and other volunteers who may be carriers of COVID-19 and that personal protective equipment may not be available for my use and/or effective against preventing transmission of COVID-19 whether as a result of my own actions or otherwise.

By clicking "Express Interest," I acknowledge that I am voluntarily participating in the Activities and have considered those risks. I hereby expressly and specifically assume such risks, including any and all risk of injury, illness, harm, or loss that I may incur as a result of my participation in the Activities. I hereby fully and forever release and discharge L.A. Works from, and expressly waive, any and all liability, claims, and demands of whatever kind or nature, either in law or in equity, that may arise from my participation in the Activities.

*Important information

*Volunteer time shifts are broken down into the following time frames:

Monday Morning

Monday Afternoon

Tuesday Morning

Tuesday Afternoon

Wednesday Morning

Wednesday Afternoon

Thursday Morning

Thursday Afternoon

Friday Morning

Friday Afternoon