Volunteer Onboarding Lead

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ORGANIZATION: American Red Cross - Pacific Islands Region

On-boarding team Member- Help get new volunteers through our system, into training, and follow up with them throughout the training/onboarding process. Volunteers have 90 days to be placed into their positions, onboarding team members are crucial to meeting this goal. Send emails, make calls, send text messages and follow up with the volunteers as they go through the training process. Answer questions, direct them to the appropriate staff members etc.

Responsibilities

  1. Conduct Department Interview
  2. Place Volunteer into Training
  3. Follow-up with volunteer throughout the training process
  4. Become subject matter expert on available positions for the DCS department, and the training needed for each
  5. Collaboration- across departments, and across islands with volunteers, screening team members, and staff members

Requirements

Experience Leading and Managing a team
Must be located on Oahu
Enjoy speaking on the phone, be comfortable making calls, willing to work virtually
Good time-management skills, able to work independently
18+
Must have own computer with reliable internet access
Must be willing to use own phone to make calls
Willing to complete training


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About American Red Cross - Pacific Islands Region

Location:

4155 Diamond Head Road, Honolulu, HI 96816, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Community
Computers & Technology
Education & Literacy
Community, Computers & Technology, Education & Literacy

WHEN

We'll work with your schedule.

WHERE

Oahu-CentralMililani, HI 96789

(21.45133,-158.01527)
 

SKILLS

  • Teaching / Instruction
  • Administrative Support
  • Customer Service
  • Data Entry
  • Basic Computer Skills
  • Professional Development

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • 8 hours/week over 3-4 days. 6 Month Minimum commitment due to training requirements
  • Must have reliable computer and internet access and a customer service focus

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