Marketing Communications Specialist

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As the Marketing Communications Specialist you would be assisting the SCORE Jacksonville chapter with email marketing, internal and external communication, and participate in marketing calls for the chapter.

SCORE Jacksonville provides resources for free, or at minimal cost, to small business owners to help them expand and grow their business. By volunteering in this role, you would make a significant impact within your local community because you would be ensuring that our clients are aware of upcoming or new workshops, events, and resources.

Familiarity with Constant Contact, an email marketing platform, is preferred but not required.

Roles and Responsibilities:

1. Create workshop promotions in Constant Contact
Ensure all workshop information entered is correct. This includes reviewing the following components of an event:
-Registration page
-Invitation email
-Reminder email
-Registration question

The amount of time associated with this task can vary depending on whether a workshop is introducing a new topic, is an existing workshop that can be copied over, or an old workshop needing new branding.

We will also need assistance in gathering accompanying information (e.g., topic summary, speaker biography)

2. Send email newsletters to chapter’s distribution list
-Weekly email featuring upcoming workshops and relevant resources
-Monthly newsletter: This is a pre-made template, but local information will need to be incorporated before distribution
-Miscellaneous email for special occasions

3. Conduct analysis and research
Identify content for weekly newsletter and review data to gauge communication effectiveness (e.g., click rates, open rates)

4. Manage other tasks
-1 to 3 calls per week discussing emails for the chapter and district
-Participate on the monthly marketing committee call

If interested in this opportunity, please apply at www.score.org/volunteer. Within the application, please mention in the open text field that you are applying regarding the Marketing Communications Specialist position and we will be sure to respond back as soon as possible.

SCORE is a nonprofit resource partner of the U.S. Small Business Administration that helps aspiring and existing entrepreneurs succeed. Every year, our volunteers help thousands of entrepreneurs achieve their dreams of starting small businesses and achieving new levels of success. Volunteering is a way for you to give back, network with business experts, and share your knowledge. Join SCORE today to make a meaningful difference in your local economy.