Grand Street Community Arts
Grand Street Community Arts, Inc. is seeking a Volunteer Office Manager to manage its Headquarters Office several days a week. Note that all COVID-19 follows and all volunteers would be working in a socially distant environment. The description of the Office Manager role is listed below for consideration:
We are seeking a Front office manager that can manage our reception area. The prospective candidate will act as the 'face’ of our company and ensure visitors receive a heartwarming welcome. They would also coordinate all front desk activities, including calls, reservations, and guest services.
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and informative leaflets)
- Train, supervise, and support office staff, including receptionists, security guards, and call center agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Ensure proper mail distribution
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
- Ensure the company’s policies and security requirements are met
- Proven work experience as a Front desk manager or Reception manager
- Hands-on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service, office management, and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
To express interest in this opportunity please contact Ta-Sean C. Murdock, Executive Director at firstname.lastname@example.org or by phone at 518-463-2222.
03:00 PM to 07:30 PM
NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
No additional volunteer opportunities at this time.
About Grand Street Community Arts
68 GRAND STREET, ALBANY, NY 12202, US
To develop programs in the Capital Region that enlighten, empower, and engage our diverse community through the arts.
Grand Street Community Arts was formed by concerned neighbors in the Mansion Neighborhood in 2003 as a way to bridge the cultural and economic divides within their neighborhood. The organization negotiated the purchase of the former St. Anthony’s Church, a long-vacant cornerstone of the community and a link with its immigrant past.
Constructed in 1907, St. Anthony’s Church not only filled the spiritual needs of parishioners, but also helped immigrants adjust to new lives in America by offering English classes and hosting performances, weddings and operas. Thus, St. Anthony’s has always been a center for the arts! In 1972, following the construction of the Empire State Plaza and the demolition of many homes in the South End, St. Anthony’s had lost its congregation and closed its doors. In 2003, Grand Street Community Arts purchased St. Anthony’s from the Roman Catholic Diocese of Albany, reopening its doors as a community center.
Since 2004, Grand Street Community Arts has offered a variety of creative programs, mostly focused on youth and access to public space. Our most successful program is YouthFX, a summer film-making academy launched in 2006. In 2016, YouthFX will become its own independent organization, offering year-round programming.