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Volunteer Duty Officers Needed - Virtual Support - Commonwealth of Virginia

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Disaster duty officers are a lifeline to temporary assistance during a disaster.

Volunteer Duty Officers are responsible for dispatching Red Cross volunteers to meet with families impacted by home fires and other disasters so they can provide temporary relief such as a safe place to stay, food and clothing. This volunteer opportunity can be done from home. Training is provided. Volunteers should be comfortable using online systems and must have access to a cell phone and computer.

1. May determine if Red Cross action is required; may decide if Red Cross will respond via DAT.
2. Uses event triggers such as size, scope, and type of the event to direct the DAT response.
3. Works with on-scene DAT leadership to support the response and provide technical guidance.
4. Support and trains new Duty Officers.

1. Dispatch DAT members and monitor the response to ensure appropriate resources are made
2. Activate Disaster Health Services, Disaster Mental Health, and Disaster Spiritual Care, Public Affairs
when requested.
3. Documents incoming disaster notification and creates & verifies events in RC View, when applicable.
4. May be required to monitor activity across multiple DAT responses.
5. Notify Chapter and Regional staff of significant events, and contribute to an Initial Incident Report,
when appropriate.
6. Attends regularly scheduled team/DAT meetings as required by Chapter/Region.

Demonstrated leadership and communication skills.
Demonstrated commitment to mission of the American Red Cross.
Ability to remotely monitor and track details of DAT responses
Ability to prioritize multiple tasks in complex and stressful situations.
Proficient with Red Cross systems and online interfaces.
Sit and/or stand for minimum two hour periods
Work for long periods on computer
Speak clearly on the phone and in person

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2825 Emerywood Parkway, Richmond, VA 23294, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.‚Äč


The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

Crisis Support
Disaster Relief


We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


  • Customer Service
  • Disaster Response
  • Basic Computer Skills
  • People Skills
  • Verbal / Written Communication


  • People 55+


  • Must be at least 18
  • Varies, contingent upon operational needs.

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