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Create a positive donation experience at Red Cross blood drives - Henrico

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AMERICAN RED CROSS

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Safety First!

Our need for volunteers is constant and continues to evolve as we navigate this Coronavirus health crisis. If you are interested in serving to meet essential service needs in the public, review the CDC guidance for people who are at higher risk for severe illness, consult your healthcare provider, and follow local guidance. The number one priority of the American Red Cross is the health and safety of our employees, volunteers, blood donors and recipients, and clients.

About This Position

Are you a friendly, well-organized and enthusiastic person who can represent the Red Cross to our blood donors?

Volunteer blood donor ambassadors ensure that blood donors have a pleasant and fulfilling experience, from the moment they arrive to the moment they leave. During a blood drive, whether you’re greeting donors, answering questions or thanking them for their donation, your courtesy and professionalism will create a favorable impression that encourages ongoing donor support.

You’ll need to meet these important qualifications:

  • Communicate in a professional manner with diverse populations
  • Read, write, hear and speak English in a legible and understandable manner
  • Demonstrate excellent customer service and comfort working with people
  • Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system
  • Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor shows signs of feeling unwell
  • Exhibit five key courtesies: respect, compassion, communication, collaboration, competence

Why Is This Position so Important?

The Red Cross collects and distributes about 40 percent of our nation’s blood supply. When you help create a fulfilling donation experience and encourage visitors to make a long-term commitment to regular donations, you improve our ability to meet this critical need.

Each volunteer shift you take is another opportunity to help save lives.

Requirements

  • One 4-6 hour shift per month for six months
  • Professional, clear and diplomatic communication skills
  • Comfortable approaching people you do not know

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About AMERICAN RED CROSS

Location:

2825 Emerywood Parkway, Richmond, VA 23294, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.‚Äč

Description

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

Advocacy & Human Rights
Community
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

2825 Emerywood ParkwayRichmondRichmond, VA 23294

(37.6084,-77.52336)
 

SKILLS

  • Office Reception
  • Customer Service
  • Hospitality
  • Basic Computer Skills
  • People Skills
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 18
  • One 4-6 hour shift per month for six months

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