Volunteer Engagement Regional Coordinator

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Volunteer Engagement Regional Coordinator

Purpose: he Volunteer Engagement Lead is responsible for overseeing "The Volunteer Experience" for volunteers serving in
the department.

Reports To: EMP: SAF: Regional Manager

Responsibilities:

• Consults with department managers on position on-boarding, planned growth experiences, and volunteer career development
• Provides consultation, coaching and training resources to promote positive workforce relationships (employees with volunteers, volunteers with volunteers) and effective ongoing volunteer engagement
• Follows up with volunteers and department managers to ensure proper placement and job satisfaction
• Consults with department managers regarding the leadership potential of volunteers ans supports requesting department managers in developing leadership and advancement opportunities for for volunteers
• Serves as point of contact for reassignment or referring volunteer to other department positions, or if not a fit for the department to Volunteer Services
• Connects supervisors of volunteers to Volunteer Services HR relations team for mediation and facilitation of volunteer grievance and performance related issues.
• Leads ongoing discussions with requesting department managers about volunteer engagement cycle, roles, and responsibilities working to identify what's working and lessons learned.
• Conducts exit interviews
• Works with team members to ensure te integration of their work with volunteer recruitment, referrals and screening, recognition, and Volunteer Connection

Time Commitment: Approximately 10 hours per month working remotely and on-site.
Qualifications:

• Enthusiastic about Red Cross mission and programs
• Proven leadership in nonprofit or for-profit organization
• Cultural sensitivity to diverse audiences
• Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service
• Works well both individually and with others
• Relevant complementary management and/or technical skill/operational experience
• Relationship building skills working collaboratively with staff partners as well as board members, senior management, and other volunteers partners as needed
• Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience.

Relationships: Red Cross employees, volunteers, donors, and the public

Length of Apptmt: One year appointment, renewable annually based on satisfactory performance of position

Development Opp:

• Community advocacy and leadership
• Relationship building
• Enhance leadership and communication skills
• Interact with and meet a variety of people
• Team building with the Red Cross, volunteers and community partners