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Volunteer Engagement Regional Coordinator

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The American Red Cross Greater Pennsylvania


Volunteer Engagement Regional Coordinator

Purpose: he Volunteer Engagement Lead is responsible for overseeing "The Volunteer Experience" for volunteers serving in
the department.

Reports To: EMP: SAF: Regional Manager


  • Consults with department managers on position on-boarding, planned growth experiences, and volunteer career development
  • Provides consultation, coaching and training resources to promote positive workforce relationships (employees with volunteers, volunteers with volunteers) and effective ongoing volunteer engagement
  • Follows up with volunteers and department managers to ensure proper placement and job satisfaction
  • Consults with department managers regarding the leadership potential of volunteers ans supports requesting department managers in developing leadership and advancement opportunities for for volunteers
  • Serves as point of contact for reassignment or referring volunteer to other department positions, or if not a fit for the department to Volunteer Services
  • Connects supervisors of volunteers to Volunteer Services HR relations team for mediation and facilitation of volunteer grievance and performance related issues.
  • Leads ongoing discussions with requesting department managers about volunteer engagement cycle, roles, and responsibilities working to identify what's working and lessons learned.
  • Conducts exit interviews
  • Works with team members to ensure te integration of their work with volunteer recruitment, referrals and screening, recognition, and Volunteer Connection

Time Commitment: Approximately 10 hours per month working remotely and on-site.

  • Enthusiastic about Red Cross mission and programs
  • Proven leadership in nonprofit or for-profit organization
  • Cultural sensitivity to diverse audiences
  • Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service
  • Works well both individually and with others
  • Relevant complementary management and/or technical skill/operational experience
  • Relationship building skills working collaboratively with staff partners as well as board members, senior management, and other volunteers partners as needed
  • Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience.

Relationships: Red Cross employees, volunteers, donors, and the public

Length of Apptmt: One year appointment, renewable annually based on satisfactory performance of position

Development Opp:

  • Community advocacy and leadership
  • Relationship building
  • Enhance leadership and communication skills
  • Interact with and meet a variety of people
  • Team building with the Red Cross, volunteers and community partners

36 More opportunities with The American Red Cross Greater Pennsylvania

About The American Red Cross Greater Pennsylvania


2201 Liberty Ave., Pittsburgh, PA 15222, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.‚Äč


The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

Veterans & Military Families


We'll work with your schedule.


4961 Pittsburgh AvenueErie, PA 16509



  • Management
  • CSR / Volunteer Coordination
  • Community Outreach


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training

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