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Tech Tutor

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2Life Communities

Program Summary: 2Life is in need of volunteers to help build residents’ confidence in navigating new technology. Volunteers are matched with resident(s) in need of extra tech support. Residents can borrow tablets and computers from 2Life’s new Device Library and attend an array of virtual programming offered by 2Life. However, many residents are unable to participate fully in the programming because they are still learning how to use their tablet or computer. Tech Tutors are not expected to solve every tech related issue, they are expected to try their best!

Impact Goal: Empower residents to utilize technology to confidently access and participate in recurring Zoom programs hosted by 2Life and to connect with their loved ones.

Key responsibilities:

  • Call resident(s) during the week, establish residents’ goals, troubleshoot issues, practice new skills, schedule test meetings, write out list of steps for residents, etc.
  • Review borrowed device instruction manual if applicable (provided by 2Life)
  • Collaborate with 2Life staff to document successes and challenges throughout 8 week period

3 More opportunities with 2Life Communities

About 2Life Communities

Location:

30 Wallingford Road, Boston, MA 02135, US

Mission Statement

2Life Communities, a nonprofit organization founded in 1965, operates on the belief that all seniors should have the opportunity to live a full life of connection and purpose in a dynamic, supportive environment - a model we call aging in community, which directly combats the growing public health crisis of social isolation and loneliness amongst older adults.

Description

At 2Life Communities, residents can step out the doors of their own apartments and find friendship, community, physical and intellectual stimulation, and a helping hand day or night. Serving a diverse population of 1,500 older adults, 2Life creates communities with a laser sharp focus on affordability - a tremendous concern given that Massachusetts is the state with the 2 nd largest gap in the U.S. between seniors’ median income and the cost of living.

Computers & Technology
Immigrants & Refugees
Seniors

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity, with no fixed address.

SKILLS

  • Tutoring
  • Cantonese / Mandarin
  • English
  • Korean
  • Russian
  • Spanish

GOOD FOR

N/A

REQUIREMENTS

  • Orientation or Training
  • Place phone call to resident(s) for 1 hour/week for (at least) 8 consecutive weeks
  • • Basic knowledge of computers and tablets (Samsung tablets and Chromebooks especially useful) • Experience using Zoom • Ability to explain simple tech terminology in multiple ways • Flexibility, patience and a good sense of humor

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