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Call Center Representitive

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KIDNEYS QUEST FOUNDATION INC

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A call center representative will assist with outgoing customer phone calls. Communication is operated by phone representatives who manage each call and keep track of open cases and transactions. Representative will be interacting with customers all over the world. This is also including customer service skills, call centers can be proactive or reactive. This means that they can either reach out to customers with service offers, or they can act as traditional outgoing calls. Our purpose is enhancing to create stronger relationships with customers and capitalize on timely opportunities.

1 More opportunity with KIDNEYS QUEST FOUNDATION INC

About KIDNEYS QUEST FOUNDATION INC

Location:

1058 N MACLAY AVE, SAN FERNANDO, CA 91340, US

Mission Statement

Kidneys Quest Foundation, Inc. is an outreach organization dedicated to families and individuals with kidney disorders and those in need of kidney transplants. The foundation is designed to help people focus on building inner strength and learning how to take action to manage their health condition. KQF is committed to educating and providing people with knowledge about the choices that are available. The goal of KQF is to support and direct kidney patients when they feel they don’t know how to get to that next step and to alleviate some of the fears and stress of living with a kidney disease. Kidneys Quest Foundation works in several areas: •

Description

Kidneys Quest Foundation (KQF) is a nonprofit organization dedicated to helping renal disease patients and their families deal with the challenges of chronic kidney disease, dialysis and kidney transplants. KQF s(1) Education and Information, including speakers’ programs, educational materials, monthly support meetings with kidney fitness exercises for patients, and a variety of consultation services on everything from health record management to renal diets to dialysis and kidney disease support services;

(2) Transplant List Qualification and Support, to assist patients in all stages of the process to qualify for a kidney transplant and how to move up on transplant wait lists;
(3) How to Be a Live Kidney Donor, helping patients, families and the general public learn more about how they can become a live donor for kidney transplants;

(4) Community Outreach, with 10-15 community-based events each year;
(5) Dialysis Center Outreach, helping support 75-100 dialysis units in Los Angeles, Orange County and San Diego Counties (with telephone support for Oakland and San Francisco); (6) Meet and Greet Programs, which include activities based at dialysis centers, hospitals, schools and health care events in the community; and
7) Emergency Backpack Distribution Program, distributing emergency backpack kits to kidney patients - to help them survive in a natural disaster.

Community
Education & Literacy
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity, with no fixed address.

SKILLS

  • Marketing & Communications (Mar/Com)
  • Business Development & Sales Management
  • Customer Service
  • Data Entry
  • Advertising
  • Community Outreach

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Orientation or Training
  • 10-20 hours a week
  • Knowledge Retention Flexibility Attention to Detail Creativity Organization

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