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Case Management Assistant

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  • 1 person is interested

Shift Times: As needed or requested from assigned Case Manager

Reports to: Assigned Case Manager


Working with Bridge to Home staff, Housing Corps members help homeless clients move from homelessness to permanent housing through meaningful resource support and impactful connections with community members.

As a Housing Corps member, volunteers will help the Case Managers with the following tasks:

  • Assist clients in completing paperwork for securing identification and supporting documents
  • Learn about the housing and intake process and assist Case Managers in reiteration and support.
  • Assist in communicating an understanding of Bridge to Home’s policies and housing protocol with clients.
  • Check in with clients for in-office appointments and following up on progress.
  • Ensure clients have access or knowledge of essential community resources.
  • Assists in organizing and completing client files.
  • Engage with Bridge to Home clients to work on building meaningful connections that will establish trust.
  • Navigate the countywide Homeless Management Information System database.

Position Requirements:

  • Must be 18 years of age or older
  • Have three (3) character reference letters dated within the past 12 months - one of which must be from a professional or education resource (supervisor, professor, etc.)
  • Be able to commit to a minimum of four (4) hours per week
  • Demonstrate social sensitivity when dealing with organization clients
  • Must pass a background check
  • Demonstrate the ability to read and write at an appropriate professional level
  • Be able to communicate in a positive and confident manner to staff, clients, and other team members
  • Ability understand written and oral instructions to make quick and reasonable decisions and conclusions

Desired Qualifications:

  • Proficient in computer software such as Microsoft Office (Word, Excel, PowerPoint, etc.)
  • Adult CPR and First Aid certified

Impact: When clients can get assistance filling out their basic paperwork for necessary housing requirements and build meaningful relationships with volunteers in the process, it removes barriers giving Case Managers time to see more clients. In addition, volunteers become a trusted resource for clients, rebuilding connections between clients and community members. This also helps close the socioeconomic gap between homeless clients and the stigma attached to that circumstance.

9 More opportunities with BRIDGE TO HOME SCV




Mission Statement

Bridge to Home utilizes a comprehensive emergency through permanent housing service model with a housing first approach. At any given time, there are approximately 300 individuals experiencing homelessness who live in Santa Clarita. Many sleep in their cars or in encampments in the community’s riverbeds. Homelessness can happen to anyone and everyone’s story is different. Whether short-term or long-term, homelessness is solved by an individualized plan consisting of an integrated service model and a long-term approach that leads to permanent housing with ongoing supports as needed.


Bridge to Home, a non-profit 501 (c )(3) corporation, offers help for individuals and families experiencing homelessness in the Santa Clarita Valley. Services are provided by experienced social service professionals and housing navigators in our Homeless Services Access Center and in the Drayton Street shelter. With space for 60 residents, the shelter is open 365/24/7. Staff and volunteers help our homeless neighbors access and retain housing by addressing the conditions and causes of homelessness. BTH served 1,040 individuals and housed 88 individuals and households in 2018-19.

Bridge to Home is funded through government contracts, grants from private foundations, and generous donations from individuals and businesses in the local community. The BTH operating budget for 2019 - 2020 is $2.5M.

Bridge to Home (BTH) is governed by an all-volunteer Santa Clarita Valley Board of Directors, with experience in finance, law, health care, mental health, community service, business, education, public service, and more. Nine committees provide support the through oversight of policy and outcomes.

Crisis Support
Homeless & Housing


We'll work with your schedule.


23752 Newhall AveSanta Clarita, CA 91321



  • Case Work / Management
  • Community Outreach
  • Basic Computer Skills
  • Database Administration
  • People Skills
  • Relationship Building




  • Background Check
  • Must be at least 18
  • Because you will be building professionally trusting relationships with homeless and clients of the organization, we ask for a minimum commitment of four (4) hours per week.
  • Must be 18 years of age or older, Have three (3) character reference letters dated within the past 12 months – one of which must be from a professional or education resource (supervisor, professor, etc.), Must pass a background check

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