Animal Care League is in need of a Receptionist to maintain the flow of the front office. This is a fast-paced position with responsibilities that include engaging with the public, receiving donations, explaining ACLs adoption and foster processes, sanitizing the office after each visitor, and maintaining traffic within the lobby. Candidates must enjoy working solo and with a team in an office environment, must maintain professionalism at all times, have great communication skills, as well as possess a strong work ethic, good attention to detail, and the ability to multitask. This position is directly managed by the Office Manager.
Qualifications and Requirements:
Available to Level III and above volunteers*
Attended New Volunteer Orientation
Attended Shelter Safety Training
Attend Event Orientation (after 30 hours of service)
Enjoys working solo or with a team
Must be honest and trustworthy
Minimum of 1-year administrative experience is preferred
Excellent communication skills
Excellent organizational skills
Possess the ability to follow direction
Must be a self-starter and problem solver
Must have attention to detail
Must be empathetic toward animals and people alike
Roles and Responsibilities:
Tend to the front lobby door to respond to public inquiries accordingly
Maintain cleanliness of office and lobby areas
Receive donations and offer tax-deductible receipts
Ensure that all ACL constituents are wearing proper PPE
Take contactless temperature readings of all ACL constituents and volunteers upon entry
Ensure that the public does not scare or over-stimulate pets housed in the front lobby
Must have a thorough understanding of when and how to offer resources to ACL constituents
Other tasks as assigned
*conditional on customer service skills and experience
In addition to possessing the required skills and education requirements, candidates with English-Spanish bilingual linguistic capabilities would be preferred.
Animal Care League is committed to providing shelter, medical care, and comfort to animals in need; reducing animal overpopulation; and acting as a community resource, thus promoting the human/animal bond.
The Animal Care League is a limited admission shelter located in Oak Park. We help homeless cats, dogs and other small animals by providing them food, shelter, medical attention and love until we can find them a loving home. As a not-for-profit 501(c)(3) organization, we depend on the generosity of our communities to help us meet our goals of finding new homes for as many animals as possible each year. If you are in interested in helping, please visit our "Supporting the ACL" page on our website, animalcareleague.org.
If you are looking to add a new member to your family, you can view our animals that are up for adoption by clicking on the respective pictures. Please feel free to give us a call to make further inquiries about our animals at 708-848-8155.