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Shop for Change - Thrift Store Volunteer

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PRISM

  • 2 people are interested
Shop for Change logo

Volunteer Job Description - Shop for Change Thrift Store

PRISM seeks to be a leader in creating meaningful and impactful volunteer experiences for community members. Our ability to best serve the community is hinged on our capacity to physically do the work, as well as having the trust and involvement of community stakeholders.

Volunteers are key components in PRISM’s mission of providing social services and connections that empower people in our community to build healthy, stable lives, and our vision to lead in providing innovative and dignified services that foster resilient individuals and a healthier, more sustainable community. Funds from the Shop for Change Thrift Store help fund other services provided by PRISM such as the Marketplace Food Shelf.

Location: 1220 Zane Ave N, Golden Valley, Minnesota 55422

Volunteer Job Responsibilities:

  • All shoppers should be treated with respect, courtesy, and friendliness while shopping.
  • Volunteers are expected to provide great customer service.
  • Volunteers are to adopt the perspective that any error related to PRISM policy by a shopper is likely due to a misunderstanding or lack of knowledge rather than on purpose. Whenever a conflict or misunderstanding with a participant policy or procedure situation arises, the volunteer is to consult with PRISM staff for advice and guidance.
  • Volunteers are provided with and expected to wear a name tag while volunteering.

Volunteer Duties and Requirements

The Shop for Change Thrift Store offers quality, affordable clothing and household items to the general public. Volunteers working in the Shop for Change Thrift Store will perform a variety of duties including:

  • Accept donations from the public, offer and provide the donor with a receipt if requested.
  • Review and sort clothing and household donations for stains, tears or damage, and salability
  • Prepare items for sale in thrift store such as putting clothing on hangers or cleaning hard goods
  • Stock thrift store shelves with priced items as space on racking and shelves allow
  • Directly serve our participants and shoppers with check-in/out
  • Break down packaging and trash
  • Package items determined not to be sold in Shop for Change Thrift Store for donation to another nonprofit, typically the Salvation Army
  • Maintain a clean, safe, and orderly work and store environment
  • Notify staff, an experienced volunteer or note on white board any issues
  • Other duties as assigned

Experienced Volunteer Duties and Requirements

With additional experience and training, volunteers may be considered Experienced Volunteers. Experienced volunteers must meet all of above duties and requirements plus:

  • Review, keep, or donate determination made by volunteer
  • Research items that might be valuable. These might be sold on online websites such as eBay.
  • Price items for sale using PRISM guidelines
  • Update communication board with information for day and shift.
  • Orient and train new volunteers on Shop for Change Thrift Store operations
  • Be a key resource for volunteers

Knowledge, Skills, Education, Experience:

  • Effective interpersonal skills under all types of conditions, exhibiting a supportive, direct, and positive approach with participants, staff and other volunteers
  • Experience working with diverse populations with the demonstrated ability to communicate and relate effectively to a wide variety of individuals
  • Volunteers with experience in retail and/or direct customer service do particularly well here
  • Ability to work flexible hours, including evenings and weekends, as required
  • Ability to use a cash register
  • Be able to use step stools and/or ladders
  • Be able to use scissors and box-cutters
  • Must wear close-toed footwear
  • Must not have a felony record nor a misdemeanor record related to theft

Reporting Relationship:

The Shop for Change Thrift Shop volunteers report to the Thrift Shop Director, who arranges the schedule for volunteer shifts and staffing. Volunteers may also report to our Volunteer Manager, Nolan Isaacson, with other questions regarding their participation.

To Apply:

Please reach out to nisaacson@prismmpls.org with "Volunteer Opportunity" somewhere in the subject line. We will then instruct you on our application process and schedule a time to meet with you.

4 Shifts

  • 09:00 AM to 01:00 PM
    Front-end volunteers are responsible for cashiering, maintaining displays, keeping the shop stocked, and assisting customers. **Volunteers who are no
  • 09:00 AM to 01:00 PM
    Sorting Room volunteers are responsible for readying stock for the shop, keeping the shop clean and well-stocked, and greeting and assisting donors.
  • 01:00 PM to 05:00 PM
    Front-end volunteers are responsible for cashiering, maintaining displays, keeping the shop stocked, and assisting customers
  • 01:00 PM to 05:00 PM
    Sorting Room volunteers are responsible for readying stock for the shop, keeping the shop clean and well-stocked, and greeting and assisting donors.
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About PRISM

Location:

1220 Zane Ave No, Golden Valley, MN 55422, US

Mission Statement

To provide social services and connections that empower people in our community to build healthy, stable lives.

Description

At PRISM, those in need will always find an ally. We promise to treat every person with the inherent dignity they deserve. We trust in the power of our community as together we meet our neighbor's right to healthy food, proper clothing, and housing stability. We are humbled by the trust extended to us by our many partners, and pledge to be an exceptional partner in and for our communities. We promise to empower those with whom we work in the cause of building healthy, stable lives.

Community
Homeless & Housing
Hunger

WHEN

We'll work with your schedule.
This opportunity has 4 shifts

WHERE

1220 Zane Ave. N. Golden ValleyGolden Valley, MN 55422

(44.99187,-93.35516)
 

SKILLS

  • Inventory Management
  • Customer Service
  • Transactions
  • Donor Management
  • Retail / Sales

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Orientation or Training
  • We hope that you will continue to volunteer your time with us, and are willing to work around your availability. Please discuss further with our Volunteer Manager, Nolan Isaacson, regarding your time commitment with PRISM.

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