This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This is an in-person volunteer opportunity. Reporting to the American Red Cross Biomedical building at Monroe, GA
The ADVANCE Study Greeter provides excellent and enthusiastic customer service to enhance participant’s experience. They express gratitude and ensure every participant feels a warm welcome as they take part in this (EXCITING!) study. Three of the nation’s largest blood centers are launching a pilot study through a contract funded by the U.S. Food and Drug Administration (FDA) that could potentially lead to a significant change to blood donor eligibility for men who have sex with men. The study is focused on evaluating alternatives to the FDA’s blood donor deferral policy for men who have sex with men (MSM).
Greet each study participant: ensure the participant has a mask, temp screened, has reading materials, ensure social distancing, disinfecting between participants, etc.
Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access.
Explain the process as necessary and assist with initial intake and hand offs through the process
This position supports NHQ Bio-medical unit. Ensure participants have relevant information and that questions are answered appropriately while creating a favorable impression of the ADVANCE study.
Learn and share the Red Cross story, including the mission, vision, and values
Model excellent customer service behaviors.
May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed
Must be over the age of 18
Ability to display the utmost professionalism and communication skills
Extremely comfortable working with people from diverse communities and backgrounds
Ability to understand technology needed for position:
Ability to explain/teach technology to donors and fellow volunteers
Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture
Three of the nation’s largest blood centers are launching a pilot study through a contract funded by the U.S. Food and Drug Administration that could potentially lead to a significant change to blood donor eligibility. The study is focused on evaluating alternatives to the FDA’s blood donor deferral policy for men who have sex with men (MSM).
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.
Emergency & Safety
Health & Medicine
We'll work with your schedule.
123 main streetMonroe, GA30655
November 2, 2020
First Aid / CPR
Must be at least 18
o Usually days, 8-4 or 9-5, split shifts are available.Preferred 1 shift per week, alternate weeks for 3-6 months