Adoptline Volunteer

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Adoptline Volunteer

Making Dallas a No-Kill city is a big job and as a volunteer-based organization, we need a lot of great volunteers to do it. As an Adoptline Volunteer, you'll manage our adoption mailbox to make sure our potential parents have all the information they need to comfortably pursue the pet of their dreams!

We are currently seeking a floater to provide coverage on an as-needed basis!

To be considered, please be sure to also complete our volunteer application at https://dallaspetsalive.org/volunteer/volunteer-application/

Team: Adoptions

Reports to: This position reports to the Adoption Hotline Team Lead and Adoption Team Director.

Works with: Position involves correspondence with potential adoptive families, other adoption hotline and adoption team members on a regular basis. Correspondence with foster families and foster team volunteers required on a semi-regular basis. Correspondence with other teams as needed.

Responsibilities:

• Respond to all inquiries received regarding adoptable pets within 24 hours of receipt
• Forward applications to adoption counselors for review and approval
• Forward any other correspondence received to appropriate volunteer or team
• Log and update applications received and adoption application status
• Submit end-of-day report, logging items completed along with any pertinent remaining items to team prior to logging off
• Assist with any other duties needed to help drive DPA’s mission and support our values

Qualifications/Skills:

• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare
• Ability to work virtually (phone, email) at least one day per week on a consistent basis
• Must be proficient with use of Gmail
• Must be organized and skilled at record-keeping
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare

Dallas Pets Alive! Musts:

• Excellent oral and written communication skills to maintain professional level correspondence at all times
• A motivational, can-do attitude to represent Dallas Pets Alive! in a positive manner to our supporters and the general public
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner
• A love for animals and dedication to the cause of animal welfare