Great Director opportunity with Badger Honor Flight! Director of Administration

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Director of Administration

Position Purpose:

The Director of Administration for Badger Honor Flight is a three year term that has overall responsibility of maintaining the BHF Waitlist of Veterans and inviting those Veterans to fly with BHF on scheduled flights. This position also works with other Board members as needed, and appropriate, to contribute to special initiatives that engage our Veterans and Volunteers.

Duties and Responsibilities:

The Director of Administration is responsible for the following tasks:

• Organize Veteran flight invitations by generating call files, training volunteers, and generating mail packets.
• Oversee management of the BHF voicemail system to ensure messages are responded to in a timely
• Oversee the retrieval of mail from the PO Box for distribution to the appropriate
• Oversee the addition of all applications to the
• Maintain the complete list of Veterans including those who have already flown, those who are scheduled to fly, and those on the
• Oversee the collection of "Mail Call" for each Veteran flying with BHF
• Create and maintain Standard Operating Procedures (SOPs) for relevant coverage
• Attend monthly Board of Directors meeting, Flight Team meeting, and Volunteer meetings; and provide monthly committee report in advance of this

Qualifications:

The Director of Administration must display the following skills:

• Strong communication skills (verbal and written)
• Proficiency in a variety of computer programs: Word, Excel, Powerpoint, Adobe Acrobat
• Attention to detail
• Time management
• Organized
• Self-motivated
• Responsible

Working Conditions:

The BHF database is currently stored in an online application called HonorApps. Paper copies of all forms are stored at the Dane County Airport. BHF does not have a physical office, so daily support is provided remotely from a personal residence or office location.

BHF does not reimburse staff for airport parking or mileage. The time commitment for this position varies month to month and is greatest during the spring and fall flight seasons, specifically during the "flight invitation" phase. During this time, you may need to be available up 10-20 hours a week. Each Director is expected to attend the monthly Board and Volunteer meetings, engage in Badger Honor Flight activities, and other meetings as necessary.

This position currently provides their own phone, laptop computer and printer along with internet access and the ability to store documentation. BHF utilizes Microsoft Office 365 and Adobe Acrobat Reader for daily tasks and communication.

BHF does not have a physical office, so daily support is provided remotely from the Board Member’s personal residence or office location.

Ability to travel on some flights as necessary.

Access to transportation for ability to travel to events, access to BHF storage, and other travel as needed.

This position is a volunteer, unpaid position requiring a 3-year commitment; 2 years as an active Board Member and up to 1 year in a support role to the new Board Member.

P hysical Requirements:

This position may be required to assist any Veteran on flight day. This may require him/her to meet the BHF guardian requirements.

Direct Reports:

The following volunteer positions report to the Director of Administration:

• Mail Call Team (2)
• Voicemail Team (2)
• Mail Box Team (1)
• Wait List Manager (1)
• Flight Callers (50+)
• Flight Roster Managers (1 per flight)
• Flight Paperwork Manager (1 per flight)
• Data Entry Personnel (1 per flight)
• M&I Form upload assistant (1)