We are looking for technically skilled candidates who want to contribute to Straight Talk Clinic’s mission of empathic mental health counseling by joining us as a Volunteer IT Technician. The IT Tech will be a point of reference for technological queries, help transfer and remove information from hard drives, and assist in ensuring the optimal performance of electronic systems. As the IT Tech will be interacting with and listening to technical issues from various departments and management teams, this volunteer is expected to have good communication and interpersonal skills. Knowledge of a wide range of technical systems and problems are not expected, but the IT Tech is expected to be willing to research and learn to supplement their knowledge. Straight Talk Clinic operates in accordance with the latest CDC guidelines: all visitors and employees must wear masks, be screened, and have their temperatures checked. Our team is always considerate of social distancing and are committed to reducing infection risks by disinfecting surfaces and wearing masks.
Essential Duties & Responsibilities
Install and configure hardware and software components, updating as needed
Disassemble hard drives from computer towers and wipe data off hardware
Assist with technical hardware installation, such as restored hard drives
Install Windows programs to computers and upgrade obsolete software versions
Troubleshoot hardware and software issues
Ensure smooth performance of wireless networks and printer/copier connections
Coordinate with IT Manager to find solutions for any IT related issues
Perform other tasks as assigned
Must present a professional appearance and a friendly manner
Must be dependable and punctual
Respect and maintain the confidentiality of Straight Talk Clinic’s volunteers, partners, and donors
Know how to wipe hard drives and reinstall needed programs
Must be able to remove hard drives and reconnect once they are wiped clean
This position provides the opportunity for hands-on experience in an IT position within a nonprofit organization, and a mental health counseling center setting. Candidates can look forward to building mentor relationships and shadowing experienced, knowledgeable clinicians and program managers. We offer our volunteers the opportunity to learn new skills, explore your passion, and most importantly, give something back to your local community. Volunteers are highly valued members of the STC team as we believe our volunteers have a significant impact in helping achieve STC's mission. STC will provide reference letters for all volunteers who successfully complete a placement with us.
Our mission is to make available a variety of mental health and counseling services for the benefit of individuals and families in need, for whom access or utilization of such services are generally limited, restricted or otherwise unavailable.
Straight Talk Clinic is a 501(c)3 nonprofit organization founded in 1971 to serve families and individuals seeking low or no-cost counseling services and mental health treatment, and/or related services. Our organization have launched numerous programs and developed a variety of specialized services for the disadvantaged populations with limited resources. We have been a pioneer to promote and provide accessible, affordable and effective prevention and intervention services for children and families across Orange County. Straight Talk Clinic’s sliding-fee scale, evening and weekend hours counseling programs address the special needs of low-income groups including children, adolescents, parents, couples, and seniors.
Computers & Technology
Health & Medicine
We'll work with your schedule.
3785 S. Plaza Dr.Santa Ana, CA92704
October 23, 2020
IT Help Desk
Basic Computer Skills
8 to 10 Hours Per Week, 1 Day Shift & 1 Afternoon Shift