In these challenging times Bilingual Caseworkers are needed to support clients who have been affected by a disaster by providing referrals for assistance, goods and services to help them get back on their feet.
Conduct client interviews
Assess qualifications for assistance
Use Client Assistance software to document the assistance and services provided
Assist with recovery planning, problem solving and advocacy on request
Provide clients with information and referrals to community partners
Option to work remotely
Be kind, caring, resourceful and knowledgeable
Basic data entry and computer skills
Comfortable making phone calls to clients and following up as needed
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.
We'll work with your schedule.
This is a Virtual Opportunity with no fixed address.
March 18, 2021
Disaster Relief Call Center
Case Work / Management
Must be at least 18
Orientation or Training
2-4 hours per week
Disaster Relief and Casework training; all can be done virtually and on your schedule. Must have access to a phone and computer.