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Technology Manager

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Role Summary/Objective:

MVA is looking for a Technology Manager to join our Information Technology department. This role is for managing and directing the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service. The ideal candidate for this role is an innovative thinker who seeks out challenges and thrives in mission driven work. Successful candidates will be forward thinking, self-driven and autonomous, a team player and leader, and be committed to radical inclusion in all of their work.

Essential Tasks:

Supervisory Responsibilities:

  • Direct activities of professional and technical staff members and volunteers
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively

Other Duties/Responsibilities:

  • Lead large IT projects, including the design and deployment of new IT systems and services
  • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
  • Help define IT infrastructure strategy, architecture, and processes
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
  • Assess vendors and develop test strategies for new hardware and software
  • Troubleshoot hardware and software issues related to internal IT
  • Must have the ability to work independently and in partnership with a team. Must possess the ability to define and work on deadlines. Applicants will also need to be self-directed and willing to take initiative as well as detail-oriented, respect and maintain the confidentiality, and possess an enthusiasm for the mission of the organization
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management
  • Direct activities of professional and technical staff members and volunteers
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated
  • Recruit, interview, and hire or sign up volunteers and staff
  • Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies
  • Speak to community groups to explain and interpret agency purposes, programs, and policies
  • Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted

Essential Functions:

  • Communicating with Supervisors, Peers, or Subordinates
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Persons Outside Organization
  • Thinking Creatively
  • Developing and Building Teams
  • Performing Administrative Activities
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Coordinating the Work and Activities of Others
  • Scheduling Work and Activities
  • Analyzing Data or Information
  • Monitor Processes, Materials, or Surroundings
  • Resolving Conflicts and Negotiating with Others
  • Training and Teaching Others
  • Provide Consultation and Advice to Others
Core Competencies:

Oral Expression & Comprehension, Written Expression & Comprehension, Problem Sensitivity , Innovation, Fluency of Ideas, Negotiation, Learning Strategies ,System Analysis, System Evaluation, Time Management, Networking, Public Speaking, Service Orientation , Executive Presence, Management of Personnel Resources ,Judgment and Decision Making ,Critical Thinking , Coordination, Complex Problem Solving ,Active Listening ,Active Learning, Administration and Management ,Education and Training, Personnel and Human Resources ,Computers and Electronics ,Financial Planning & Analysis

Preferred Education and Experience:

  • Excellent background in platform administration (specifically office 365 as a global admin) and Sales Force. Needs to have be able to lead a team and help set organization policies and procedures that will scale as the organization grows.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong critical thinking and decision-making skills
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Thorough understanding of or the ability to quickly learn about the project or product being developed.
  • Proficient with Microsoft Office Suite or related software.
  • Prior supervisory experience preferred
  • Should be a veteran or has experience working with the veteran community
  • Bachelors degree in related field, which may include Computer Science, Business, or Engineering, required.
  • 5-8 years of related experience required.
  • Any certifications in Salesforce, Office 365 admin
  • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
  • Excellent project management skills and strong ability to prioritize
  • Firm grasp on IT infrastructure and operations best practices

Why you should join us?

  • Excellent opportunity to gain experience working in an established Non-Profit Organization
  • Network and connect with key organizations (nonprofits, corporations, and government), diverse communities and members of the veteran community
  • Sharpen your strategic leadership skills while also getting numerous opportunities to innovate, learn, up-skill and grow with us!

About Minority Veterans of America:

Minority Veterans of America is a non-profit organization that serves minority and underrepresented veterans. The organization was established in Seattle, WA in 2017 and organizes nationally through programs and events that take place throughout the year.

AAP/EEO Statement:

Minority Veterans of America recognizes and supports all applicable AAP/EEO work laws and regulations.

4 More opportunities with MINORITY VETERANS OF AMERICA



PO Box 23054, SEATTLE, WA 98102, US

Mission Statement

Minority Veterans of America (MVA) is a 501(c)(3) organization that is dedicated to create belonging and advance equity for underrepresented veterans. MVA will receive grants for four key purposes: The primary underrepresented groups that MVA serves are: veterans of color, womxn, LGBTQ, and religious and non-religious minorities. We believe that through bringing these four minority groups together, we can build a veteran community that encompasses veterans from a wide range of diverse backgrounds and experiences. By bringing together these specific communities of underrepresented veterans, we are able to hear the voices and stories and better understand the needs of those that we wish to serve. In properly advocating for the needs of our constituents, we have the opportunity to change the landscape of services for those who feel as though they have been forgotten in the veteran community.


MVA was founded in November of 2017 by two University of Washington Husky veterans, Lindsay Church and Katherine Pratt. Church and Pratt first began their work in 2014 through the Husky United Military Veterans where they built a Diversity Committee that celebrated the underrepresented groups within the student veteran community at the University of Washington.

Since 2014, Church and Pratt have collaborated to lead the student veteran population at the UW, Church through her role in the Student Veteran Life office, and Pratt as the President of the student veteran organization, Husky Veterans. Today, they partner to build and grow MVA in order to celebrate the identities that they both feel that they hold that make them underrepresented in the veteran community.

Advocacy & Human Rights
Crisis Support
Veterans & Military Families


We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


  • IT Management
  • Database Administration
  • IT Consulting
  • Microsoft Office Suite
  • Security / Network Administration
  • Salesforce




  • Must be at least 18
  • Orientation or Training
  • Days and hours of work are dependent upon the volunteer’s schedule. This role requires a minimum of 15-20 hours per week. Volunteer will be required to attend one monthly Director’s and Manager’s meeting per month and one quarterly All Call
  • Basic understanding of inclusion, racial equity, and social justice concepts. Volunteer should be physically based out of the United States

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