Red Cross Onboarding and Training Team Member- Schuylkill
ORGANIZATION: American Red Cross - Greater Pennsylvania Region
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The purpose of the onboarding & training team member is to assist Biomedical Services Volunteer Engagement by providing onboarding and training support. The purpose of onboarding is to initiate a Biomedical relationship and engage the volunteer by providing assignments matching their motivation and interests, while filling Biomedical open positions and meeting service delivery demands. The Onboarding and Training team will ensure that all candidates are interviewed, placed in a position, receive department overview, are introduced to their supervisor, and are assigned their training. The team member will also help to schedule, inform and follow-up on training sessions and assist with instructor management.
Assist in the onboarding process with the Biomedical Workforce Volunteer Engagement Team. Activities can include, but are not limited to:
- Management of Opportunity Queue:
- Review new applicants from Volunteer Services, update and maintain Volunteer Connection database
- Interview applicants
- Place new applicants into positions, assign supervisors
- Conduct department introduction and overview
- Provide support to new volunteers
- Provide feedback to Onboarding and Training Lead on the process
Assist in executing training functions with the Biomedical Workforce Volunteer Engagement Team. Activities can include, but are not limited to:
- Create, update and complete trainings in online management system
- Utilize EDGE (Learning Management System) platform to perform training functions
- Assist with setting up and planning training activities
- Assist volunteers with training questions
- Ensure completion of all assigned tasks
- Management of training reports
- Make initial call to schedule first shift
- Enthusiastic about Red Cross mission and programs, required
- Cultural sensitivity to diverse audiences, required
- Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service, preferred
- Work well both individually and with others, required
- Comfortable using a computer, phone and access to internet at home, required
- Basic Microsoft excel and word experience, required
- Relationship building skills working collaboratively with staff/volunteer partners, required
- Experience in interviewing and onboarding employees or volunteers, preferred
- Experience in providing orientation or introductory trainings, preferred
- Experience planning and setting up training activities, required
- Experience using learning management systems to manage and track trainings, preferred
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About American Red Cross - Greater Pennsylvania Region
Location:
701 Centre Ave., Reading, PA 19601, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas:
Disaster Relief
Supporting America's Military Families
Collect lifesaving blood
Health and Safety
International Services
CAUSE AREAS
WHEN
WHERE
Schuylkill County`Pottsville, PA 17901
DATE POSTED
November 3, 2020
SKILLS
- Human Resources Training & Development
- Customer Service
- Basic Computer Skills
- Database Administration
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- Flexible