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Help ease the stress for patients seeking medical care

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MultiCare Health System

  • 1 person is interested
MultiCare logo

MultiCare is committed to providing quality patient care and is seeking volunteers to provide a warm welcome and assistance at the Information Desk. Help our patients have stress-free healthcare visits by joining our Info Desk team!

Position: Information Desk Volunteer

Duties include:

  • Greet patients and visitors at the entrance of clinic.
  • Support patients and families by helping them find the location where they are receiving services.
  • Provide guidance to visitors for coffee, cafeteria, etc.
  • Call departments to secure wheelchair assistance for patients as needed.
  • Provide information about where a patient can wait for Paratransit service or family pick-up.


Shifts available Monday - Friday, 12pm - 4pm


Baker Center (across the street from Tacoma General Hospital)

316 MLK Jr. Way, Tacoma

What is needed:

  • Must commit to a regular weekly schedule, one day per week for a 4-hour shift
  • A pleasant and professional manner
  • Exceptional customer service skills
  • Able to use discretion and good judgment
  • Must be at least 16 years old
  • Pass a criminal background check

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About MultiCare Health System


1901 S Union Ave, Tacoma, WA 98405, US

Mission Statement

Partnering for Healing and a Healthy Future


MultiCare Health System is a not-for-profit health care organization with more than 18,000 team members, including employees, providers and volunteers.

We've been caring for our community for well over a century, since the founding of Tacoma's first hospital. And today, we are the largest community-based, locally governed health system in the state of Washington.

Our comprehensive system of health includes numerous primary care, urgent care and specialty services - including Immediate Clinic, MultiCare Indigo Urgent Care, Pulse Heart Institute and MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region.

Our network of care includes seven hospitals:

  • Allenmore Hospital, Tacoma
  • Auburn Medical Center, Auburn
  • Deaconess Hospital, Spokane
  • Good Samaritan Hospital, Puyallup
  • Mary Bridge Children's Hospital, Tacoma - the region's only children's hospital and state-designated Level II Pediatric Trauma Center for Western Washington
  • Tacoma Genera Hospital, Tacoma, which is home to the Puget Sound Region's only Level IV Neonatal Intensive Care Unit
  • Valley Hospital, Spokane Valley

MultiCare Medical Associates, affiliated physicians and a wide range of community outreach programs across the state completed our organization.

Crisis Support
Health & Medicine


We'll work with your schedule.


315 Martin Luther King Jr WayTacoma, WA 98405



  • Public Relations
  • Patient Care
  • Healthcare
  • Community Outreach
  • People Skills




  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Must commit to a 4-hour shift, one day per week for at least 8 months.
  • A positive and friendly attitude. Volunteers will honor MultiCare's values: Respect, Integrity, Stewardship, Excellence, Collaboration, and Kindness.

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