I Pro Say’s mission is to provide intermediary and/or de-escalation services by responding on-site to callers experiencing non-violent, non-life threatening conflicts, mental, or behavioral conflict situations. Our services are an alternative to legal actions while preserving the individual’s constitutional and civil rights. We are a nonprofit and this is a volunteer internship.
I Pro Say is in need of compassionate Dispatchers who possess calm, precise, and even tone telephone skills during high-pressure situations. They will know the appropriate responses, no matter the situation, whether it's a heated domestic disagreement or a simple noise complaint. They track and monitor situations by computer, GPS, and telephone, and respond to any situations reported by those in the field.
We are seeking dispatchers to operate our phone lines for daytime shifts. Previous dispatch experience is preferred but not required, we will train those who have potential!
We are looking for individuals who possess:
Knowledge of computer operations sufficient to enter, retrieve, and manipulate data.
Ability to read and follow oral and written instructions.
Accurate typing speed of 30 wpm or better (Gross minus errors = Net).
Effectively prioritize situations and make decisions based on the information received.
Ability to hear and understand multiple sound sources.
Able to handle multiple tasks to receive and communicate information to and from several sources ensuring calls for mediation are dispatched and monitored promptly.
Work under stressful conditions and react appropriately using good judgment.
Availability to work day shifts, including weekdays and weekends.
Willingness to maintain respectful working relationships with volunteers.
Reliable attendance should be a must.
Personal, professional, educational experience with mental health, behavioral health, and / or interpersonal conflict
Reliable, trustworthy, punctual people who have a sense of urgency
Successfully complete I Pro Say training program and pass written tests
Attend meetings and training regularly
*This is an unpaid volunteer position. Thank you for your interest and please serious applicants only.
11:00 AM to 04:00 PM
We would like volunteers who can commit to 5-hour shifts if possible, but we can be flexible if needed.
NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
Our mission is to provide intermediary and/or de-escalation services by responding on-site to callers experiencing non-violent, non-life-threatening conflicts, mental, or behavioral conflict situations. Our services are an alternative to legal actions while preserving the individual’s constitutional and civil rights.
There is currently a cultural revolution demanding a change in police policies and protocols in regards to handling non-life threatening situations, especially involving minorities. Police are not well trained in de-escalating non-life-threatening situations and often these situations escalate to extreme and / or deadly ends. Our services will fill that gap.
I Pro Say is a solution for non-violent, non-life threatening interpersonal conflicts, mental or behavioral problems. Conflict is naturally occurring and should escalate to needing the police department called. Our organization trains to ensure Responders / Communicators are able to arrive on-site to callers then help de-escalate and intermediate to offer a temporary solution. This organization is for people’s convenience, when the situation is less severe that there is no need to call the police force.
Founded in Denver Colorado in 2019, registered with the Secretary of State as a non-profit.
We'll work with your schedule.
This opportunity has 1 shift
This is a Virtual Opportunity, with no fixed address.
October 2, 2020
Verbal / Written Communication
Must be at least 21
We are asking for a 6 month commitment. Shifts based on your availability.