The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during, and/or after a disaster event this hurricane/wildfire season. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
Following worker safety procedures for working in a COVID environment
Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders, and partners
Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
Completing the required virtual self-paced training (3 hours of training total)
Local: Multiple 4-, 6- or 12-hour shifts Beyond region: Minimum of 14 days working 8- or 12-hour shifts
About American Red Cross - Chicago and Northern Illinois
Chicago & Northern Illinois, Rockford, Joliet and Chicagoland areas, Chicago, IL 60612, US
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Every single day, the American Red Cross helps people in emergencies. Whether itﾒs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.
Advocacy & Human Rights
We'll work with your schedule.
Cook CountyChicago, IL60612
September 30, 2020
Disaster Relief Care & Shelters
Disaster Relief Call Center
Safety & Disaster Education
Search & Rescue
Must be at least 18
Orientation or Training
Local: Multiple 4-, 6- or 12-hour shifts
Beyond region: Minimum of 14 days working 8- or 12-hour shifts
Ability to build appropriate and effective relationships with co-workers and shelter residents.
Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery