POWR: Microsoft Teams - User Support
Volunteer Position : Microsoft Teams User Support
Department : POWR
JerseySTEM is deploying Microsoft Teams for non-profit as a tool to organize virtual coding outreach classes and provide live technical support. We are looking for a Pro-bono volunteer with experience managing teams as an administrator to support the deployment of our e-coaching. The incumbent needs to support the session on Wednesdays between 3pm-7pm EST over a 10-week period beginning September 30th.
Essential Functions of the Volunteer Position
- Troubleshoot and solve problems in real-time
- Provide user training and coaching
- Escalate and collaborate with IT and the Tech App Business Partner team to resolve system issues
Required Education, Background, Knowledge, Skills, and Abilities
- Bachelors degree in technology or related field
- Ability to communicate complex system concepts to lay people
- Expertise in technology solutions
- Operational problem-solving mindset from the point of view of systems thinking
- Ability to think outside the box
Weekly Time Commitment Required
- 7-10 hours per week, must be available on Wednesdays 3pm-7pm EST over 10-week period starting September 30th
Please Note: Recruiting Partners please indicate this in the posting-
"If you are interested in this volunteer position with JerseySTEM, please complete the application here: volunteer.apply.jerseystem.org AND with VolunteerMatch."
36 Chatham Road, Summit, NJ 07901, US
Our Mission JerseySTEM is a grassroots 501(c) nonprofit organization dedicated to bringing Science, Technology, Engineering and Math ("STEM") education to pre-teen and teenage girls and underserved children in New Jersey. We partner with socially responsible companies and their employees, youth organizations in underserved communities, and civic-minded college students and universities. Together we develop and deliver innovative, hands-on afterschool projects and inquiry-based learning opportunities that develop teamwork, 21st century problem solving skills, and self esteem. Our Goals Reduce the gender gap in STEM participation by serving 25,000 girls by 2025 Bridge the innovation gap in STEM education by introducing novel formats for teaching Science, Technology, Engineering, and Math Address the opportunity gap by expanding access to STEM programs in underserved communities
Incorporated in 2013, JerseySTEM started bringing afterschool enrichment programs to middle school girls in 2015.
We have since provided 1,000 students with exposure to afterschool enrichment programs delivering more than 20,000 hours of instruction. Students learn to code, build robots, solve problems and through that process gain self-esteem and confidence that they can be the leaders of tomorrow.