Operations Manager

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Grow with SJEI by providing much needed support while developing and honing your professional skills. By joining our select group of diverse, skilled, and committed team members you will help us continue to lay the foundation of SJEI and work to champion social and environmental justice, through our mission by bridging resources with innovation to engineer solutions that target the meaningful involvement of people for the common good.

OPERATIONS MANAGER

In collaboration with the Projects and Programming Committee Chairs, Director of Programming, Director of Projects, and the CEO, the Operations Manager will oversee all organizational functions, and provide direction to, coordination of, and consultation with volunteers, stakeholders, board members, and the public.

Manages the overall operations of the nonprofit to facilitate work in the various departments, including communications, development, volunteer management, and strategy. Directly manages the operations team.

KEY RESPONSIBILITIES

• Provide internal leadership on a regular basis to the operations teams.
• Work in close coordination with operations and project teams to build alignment across strategies for maximum impact.
• Support the implementation of the Initiatives annual goals and the organization’s strategic plan. Participate in cross-departmental and organizational planning and volunteer efforts as needed.
• Support the development and tracking of key performance indicators and metrics that insightfully analyze the ongoing advocacy work.
• Support ongoing advocacy campaign budget tracking and management.
• Work collaboratively with Fundraising and Marketing teams to articulate the value of our mission work.
• Develop, implement, and revise organizational policies, procedures, and standards.
• Organize and participate in volunteer/staff recognition programs and special events.
• Other operational functions as assigned.

TIME COMMITMENT

• 1-year commitment
• 5-10 hours per week with a willingness to adjust hours to accommodate the needs of the role;
• Must be able to attend Board Meetings as needed

QUALIFICATIONS

Bachelor’s degree in Management, Business Administration, or similar field; Master’s degree a plus

Have job-related management experience

Knowledge of non-profit operations; strategic non-profit planning experience a plus

Experience utilizing creative strategies to engage internal and external stakeholders

COMPETENCIES

ORGANIZATIONAL COMPETENCIES

Commitment to Ethical Standards - serve as faithful agents of the organization. Avoid deceptive acts. Conduct themselves honorably, responsibly, ethically, and lawfully.

ROLE SPECIFIC COMPETENCIES

Achieving Results - sets clear, well-defined desired outcomes for work activity and tracks progress; demonstrates a strong sense of urgency and persistence about accomplishing them

Communication - demonstrates the ability to convey thoughts, ideas and concepts clearly in writing and orally.

Collaborative - cooperates and works willingly with others to create solutions that benefit all involved

Independence/Initiative - evaluates, selects, and acts on various methods and strategies to meet goals and objectives, even if objectives aren’t clearly defined

Planning - establishes plans that break complex projects into their component parts, each with its own timeline; organizes work into processes

LEADERSHIP SPECIFIC COMPETENCIES

Coaching - Support and facilitate the professional development of others; provides productive feedback and works to improve the performance of others.