The Patient Care Liaison volunteer assists Care Management Coordinators with scheduling follow up appointments for patients who are preparing to be discharged. The purpose of this role is to support the staff with reducing readmission rates for newly discharged patients, which is a significant cost savings to the organization. Reducing hospital readmissions is a major goal for all hospitals. Early follow-up appointments have been shown to be an important strategy in identifying issues early allowing for effective intervention, patient and family education and treatment modifications thereby reducing the risk for readmission within 30 days of discharge. Connecting the patient and the physician improves the transition of care.
The volunteer will round with patients to inquire about their availability for an appointment, schedule the follow-up appointment, and provide resources to patients regarding insurance and other information.
PIH Health, a not-for-profit regional hospital and health center, delivers healthcare services to southeastern Los Angeles County and portions of the San Gabriel Valley and Orange County. PIH Health provides high quality health care without discrimination, demonstrating compassion, respect, and dignity in caring for all patients. Recognizing its charitable mission, the hospital's efforts are directed toward contributing to the health and well-being of its communities in an ethical and a fiscally prudent manner. PIH Health is committed to building a mutually supportive healthcare team-consisting of board members, medical staff, employees and volunteers. This team is dedicated to maintaining a modern facility staffed by highly skilled personnel and to offering specialized centers of excellence, research opportunities, education, and community healthcare programs.
Volunteer Services is currently seeking adult and student volunteers. We currently have 3 categories of volunteers: High School, at least 16 years old and a Sophomore, College and Adults, adults, primarily not in school. When applying, please indicate which category you are.
Health & Medicine
We'll work with your schedule.
12401 Washington BlvdWhittier, CA90602
November 16, 2020
Case Work / Management
Basic Computer Skills
Must be at least 18
Orientation or Training
Three to four hours once a week.
Shifts to choose from are Tuesday and/or Thursday from 12 pm to 4 pm