Museum Greeter

Save to Favorites

The Rodgers Tavern Museum seeks outgoing and friendly volunteers to greet visitors coming into the museum and help provide a welcoming presence to visitors. The primary role as a Museum Greeter is to ensure a positive experience for our guests as they check-in at the front desk. Greeters handle all customer transactions including visitor reservations, special event ticketing, and store merchandise and inventory. This position was created as part of the Museum's reopening efforts.

MAIN FUNCTIONS:
● Enthusiastically engage with and greet visitors when checking them into the museum
● Help walk-up visitors make reservations to tour the museum
● Recording visitor numbers
● Share information about new and upcoming museum events and programs
● Maintain brochures and handouts at the front desk
● Accurately handle cash and credit card transactions for special events / gift shop purchases
● Be familiar with gift shop inventory in order to sell and answer customer questions
● Assist with restocking the gift shop, general museum cleaning, and other projects as assigned
● Answering phones
● Maintain a neat and professional appearance
● Politely but assertively remind visitors of the museum’s mask, no touching, no food and drink policies
● Assist with crowd control when necessary
● Abide by all museum policies and procedures
● Record volunteer time after each shift
● Communicate any potential or active issues to the museum director