COVID-19 Case Coordinator

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ORGANIZATION: MINORITY VETERANS OF AMERICA

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Role Description:

MVA is looking for an Covid 19- Case Coordinator to join our Special Projects team. This role will be responsible for reviewing all the incoming applications for our COVID-19 Relief Fund. The ideal candidate for this role is an innovative thinker who has a commitment to developing and empowering teams and thrives in mission driven work. A successful candidate on the role is someone who is personable, timely and organized

Essential Tasks:
  • Assesses each member situation and needs based on the data collected from the relief fund application form and provides summary analysis to the Project Manager on the validity of the application
  • Be the main point of contact for applicants during their application review process
  • Coordinates the entire Covid 19 relief fund application process and works towards seamless execution by reducing delays and obstacles from the entire process
  • Acts as liaison with members, their families and other involved governmental/non-governmental agencies
  • Establishes and maintains detailed, confidential records for each member case
  • Speaks to general public and community groups about MVA’s vision; educates and informs the community on the programs and services available in the area. 
  • Maintains current knowledge and list of community resources and services available to assist MVA members
  • Performs other related duties as assigned. 

Essential Functions:

  • Communicating with Supervisors, Peers, Fellows, orLeaders
  • Processing Information
  • Organizing, Planning, and Prioritizing Work
  • Performing Administrative Activities
  • Communicating with Persons Outside Organization

Core Competencies:

Customer and Personal Service, Administration and Management , Clerical, Sociology and Anthropology, Service Orientation, Social Perceptiveness, Active Listening, Complex Problem Solving, Communication, Deductive Reasoning, Problem Sensitivity

Qualifications & Requirements:

  • Excellent verbal and written communication skills.
  • Excellent organizational and critical-thinking skills.
  • Ability to stay calm in difficult and emotional situations
  • Thorough understanding of state and local directives and guidelines regarding veterans
  • Proficient in Microsoft Office Suite or related software
  • Should be a veteran or possess experience working with veteran specific groups and organizations
  • Bachelor’s degree in psychology, Social Work or related area required.
  • At least two years of related experience required

Why you should join us?

  • Excellent opportunity to gain experience working in an established Non Profit Organization
  • Network and connect with key organizations (nonprofits, corporations, and government) and members of the veteran community
  • Sharpen your case management and public relation skills while also getting numerous opportunities to learn, up-skill and grow with us!

About Minority Veterans of America:

Minority Veterans of America is a non-profit organization that serves minority and underrepresented veterans. The organization was established in Seattle, WA in 2017 and organizes nationally through programs and events that take place throughout the year.

AAP/EEO Statement:

Minority Veterans of America recognizes and supports all applicable AAP/EEO work laws and regulations.

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About MINORITY VETERANS OF AMERICA

Location:

PO Box 23054, SEATTLE, WA 98102, US

Mission Statement

Minority Veterans of America (MVA) is a 501(c)(3) organization that is dedicated to create belonging and advance equity for underrepresented veterans. MVA will receive grants for four key purposes: The primary underrepresented groups that MVA serves are: veterans of color, womxn, LGBTQ, and religious and non-religious minorities. We believe that through bringing these four minority groups together, we can build a veteran community that encompasses veterans from a wide range of diverse backgrounds and experiences. By bringing together these specific communities of underrepresented veterans, we are able to hear the voices and stories and better understand the needs of those that we wish to serve. In properly advocating for the needs of our constituents, we have the opportunity to change the landscape of services for those who feel as though they have been forgotten in the veteran community.

Description

MVA was founded in November of 2017 by two University of Washington Husky veterans, Lindsay Church and Katherine Pratt. Church and Pratt first began their work in 2014 through the Husky United Military Veterans where they built a Diversity Committee that celebrated the underrepresented groups within the student veteran community at the University of Washington.

Since 2014, Church and Pratt have collaborated to lead the student veteran population at the UW, Church through her role in the Student Veteran Life office, and Pratt as the President of the student veteran organization, Husky Veterans. Today, they partner to build and grow MVA in order to celebrate the identities that they both feel that they hold that make them underrepresented in the veteran community.

CAUSE AREAS

Advocacy & Human Rights
Crisis Support
Veterans & Military Families
Advocacy & Human Rights, Crisis Support, Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Administrative Support
  • Customer Service
  • Data Entry
  • Case Work / Management
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • Days and hours of work are dependent upon the volunteer’s schedule. This role requires a minimum of 5-10 hours per week. Volunteer will be required to attend one monthly Director’s and Manager’s meeting per month and one quarterly All Call
  • >Should be physically based out of the United States > Basic understanding of inclusion, racial equity, and social justice concepts

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