Are you a friendly, well-organized and enthusiastic person who can represent the Red Cross to our blood donors?
Volunteer blood donor ambassadors ensure that blood donors have a pleasant and fulfilling experience, from the moment they arrive to the moment they leave. During a blood drive, whether you’re greeting donors, answering questions or thanking them for their donation, your courtesy and professionalism will create a favorable impression that encourages ongoing donor support.
You’ll need to meet these important qualifications:
Communicate in a professional manner with diverse populations
Read, write, hear and speak English in a legible and understandable manner
Demonstrate excellent customer service and comfort working with people
Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system
Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor shows signs of feeling unwell
Exhibit five key courtesies: respect, compassion, communication, collaboration, competence