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Jira/Confluence Technical Support Position

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ArdenVent

  • 14 people are interested
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We are a non-profit organization building an infrastructure to develop, manufacture, distribute and operate remote-controlled ventilators and oxygen concentrators that will also gather high-resolution treatment data for scientific research and treatment optimization.

To manage a project of this size, advanced management and documentation tools are necessary. We have generously received Atlassian tools non-profit licenses and need help to set up especially the interface between the service desk issues with our internal database managing our infrastructure of volunteers, ventilators, doctors and funds.

We are therefore looking for somebody who has the necessary experience to help automate our workflows to suit our needs

Minimal Requirements:

  • 1+ year experience in troubleshooting issues for users in JIRA/Confluence
  • Server Administrator experience
  • Experience with automation tools or not afraid to learn it.
  • reliable and trustworthy
  • Experience with customer service


If you feel you have the knowledge and skills necessary to assist with this position and you are interested in volunteering with us, please apply directly through our organization here: https://jira.ardenmed.com/plugins/servlet/loginfreeRedirMain?portalid=11&request=100

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About ArdenVent

Location:

Brigham Creek Rd 174, Hobsonville, Auckland 0618, NZ

Mission Statement

Our mission is to maximize the efficiency and effectiveness of the world's medical workforce fighting COVID-19

Description

We are a non-profit organization building an infrastructure to develop, manufacture, distribute and operate remote-controlled ventilators and oxygen concentrators that will also gather high-resolution treatment data for scientific research and treatment optimization.
Our equipment will be distributed on a "what you can pay" basis. Our Ventilator is different from other emergency Ventilators in that it will be controllable over the Internet, with the medical professional observing the patient over a phone camera, thus reducing viral load on the medical professionals at the front line, enabling those in stable countries to help and allowing one doctor to have an overview over many patients.

Our Ventilator is now in testing and we are finalizing fine air control. Parts cost for a single unit are 300$ but will drop in mass production and bulk ordering maybe even down to 200$.

Our roadmap consists of 4 Versions which can be deployed over the internet. It is envisaged that the Ventilator will be assembled by qualified volunteers, go through centralized quality control and then distributed to places of greatest needs on an international basis. Once enough funding is raised, a part of the workload will be outsourced to specialized companies.

Computers & Technology
Crisis Support
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity, with no fixed address.

SKILLS

  • IT Help Desk
  • Database Administration
  • IT Consulting
  • SQL / MySQL

GOOD FOR

N/A

REQUIREMENTS

  • We need more time in the coming week to set the basics up (15-20h) and then a little less after that for regular maintenance (5-10h)
  • Please apply directly through our organization here: https://jira.ardenmed.com/plugins/servlet/loginfreeRedirMain?portalid=11&request=100

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