During these uncertain times, how can we help?

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See below to participate in our Impact Sector survey, access our COVID-19 Resource Hub, and explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Virtual Service to the Armed Forces Casework (Buncombe County)

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American Red Cross

Support the military by joining the Service to the Armed Forces Caseworker Volunteer Team!

When a military family experiences a crisis, the Red Cross is there to help. More than 110,000 military families reach out to the American Red Cross for emergency assistance each year through the Hero Care Network.

Caseworker volunteers support and assist with the full range of client services to military members, veterans and their families, to include: emergency communications; information and referral; access to financial assistance; and family follow-up services.

Caseworkers volunteer to provide service at the regional level to the Hero Care Network Center:

  • Support and follow Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services
  • Interview callers; coordinate requests for service to include recording all client info into the SAF Case Management System; perform outbound activities including: obtaining verifications; delivering messages; coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service; understand and apply Red Cross and SAF policies consistently and correctly
  • Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
  • Determine eligibility for Red Cross services by assessing client needs and providing appropriate service to clients including referrals to other agencies
  • Make follow-up calls to military members and/or families to determine additional needs; log case notes.
  • Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans

*Virtual Opportunity- must have access to computer **Red Cross orientation and training provided

73 More opportunities with American Red Cross

About American Red Cross

Location:

100 Edgewood Road, Asheville, NC 28804, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;
...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

Crisis Support
Emergency & Safety
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

The Community of Buncombe CountyAsheville, NC 28804

(35.63048,-82.55105)
 

SKILLS

  • Administrative Support
  • Basic Computer Skills
  • People Skills
  • Problem Solving

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • 5-8 hours per week

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