Program Manager Volunteer

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Program Manager Volunteer

Primary: The Program Manager volunteer at the direction of and in collaboration with the Projects Director and relevant Board Members will oversee all organizational day to day functions, provide direction to, coordination of, and consultation with volunteers, stakeholders, board members, and the public to:

Strengthen public or private programs and projects, involve a community of supporters as described in the duties outlined below.

Secondary: The Program Manager volunteer is responsible for managing the project while working within an unstructured environment. There may be multiple Project Manager Volunteers working on the same project who you will collaborate with.

Volunteer Duties and Responsibilities (Other duties may be assigned as appropriate.)

Develop, promote, and maintain a wide range of volunteer/staff opportunities within the project.
Survey volunteers/staff regularly to assess needs for volunteer/staff assistance
Maintain Volunteer Service Descriptions for each volunteer assignment
Ensure volunteers are supported in the various areas of operations, to include Programs, projects, special events, development, and marketing/communications
Recommend the most efficient use of volunteers, appropriate volunteer/supervisory mix, and future workforce needs to support volunteer project operations
Conduct and/or arrange for volunteer/staff orientation and training
Schedule all volunteer/staff activity
Develop and manage volunteer/staff policies, procedures, and standards of volunteer/staff service
Assess donor, stakeholder, member feedback received through comment forms or other survey taking methods
Organize and participate in volunteer/staff recognition programs and special events
Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate
Maintain accurate records and provide timely statistical and activity reports on all volunteer participation
Recruit, interview and place applicants for volunteer work
Host and attend recruiting events within the communities to attract qualified candidates
Work with Marketing and Public Relations and professional associations to publicize opportunities for volunteers
Develop and maintain relationships with other volunteer organizations within the area
Provide ongoing support and guidance for volunteers
Act as a single point of contact for communications
Confer with volunteers to resolve grievances and promote cooperation and interest
Create and distribute various communications and publications
Facilitate distribution of information relevant to volunteers
Attend Board meetings in a advisory role
Provide advice and direction to the Board
Assist Board in acquiring funding of volunteer related events, as necessary
Maintain schedule of opportunities
Remain current in general office technology
Train volunteers to use office and specialized equipment when appropriate
Qualifications

To be successful, an individual must be able to perform each volunteer duty satisfactorily.

Education and Experience Possess a master’s degree.
Have job-related experience, such as working in a non-profit, managing volunteer programs, leading teams and/or organizations.
Knowledge of management principles and evaluation techniques related to programs that involve a group of volunteers

Skills

Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage
Record keeping skills (for admissions and marketing)
Organization and planning skills
Interpersonal skills
Capabilities

Demonstrated capability to conduct one’s self in a calm and professional demeanor when dealing with a diverse public and/or with difficult situations
Demonstrated capability to effectively communicate orally and in writing
Ability to work well with a diverse group of staff and volunteers
Willingness to adjust hours to accommodate the needs of the role
Ability to effectively manage a wide array of tasks, projects, and responsibilities
Ability to work productively in an unstructured environment
Time Commitments

No Preassigned Hours. This is a remote commitment.
Must be able to attend Board Meetings as needed remotely which currently are the last Wednesday evening of each month. Time and date are subject to change.
Must be available for special events and training.
Three year commitment. 10 to 15 hour weekly commitment.