Be ready to help your local community! Due to predictions for an active hurricane and wildfire season and the complexities of COVID-19, the Red Cross will need thousands of volunteers to care for people when disasters strike. Train now so you can answer the call when your community needs it most!

• Purpose The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
• Responsibilities
  • Following worker safety procedures for working in a COVID environment
  • Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
  • Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
  • Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
  • Completing the required virtual self-paced training
• Time Commitment Deploy for a minimum of 14 days working 8 or 12 hour shifts
• Qualifications

  Required Qualifications:

  • Ability to build appropriate and effective relationships with co-workers and shelter residents.
  • Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.
  • Demonstrates clear, concise, and effective written and verbal communication.
  • Lift / carry 20 lbs. multiple times/shift.
  • Stand and or sit for two-hour periods and walk for two miles during a shift.
  • Walk on uneven terrain.
  • Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
  • Climb two or more flights of stairs.
  • Speak clearly on phone and in person.
  • Work for long periods on computer and/or reading small print and/or writing.
  • Drive in daytime and at night
  • Willing to complete required virtual self-paced training