How can you support relief efforts in Haiti and Afghanistan?

Learn more about resources to support people in Haiti and Afghanistan.

Read More

Help During a National Disaster - Shelter Service Associate

Save to Favorites

American Red Cross - Northeast Ohio Region

Be ready to help your local community! Due to predictions for an active hurricane and wildfire season and the complexities of COVID-19, the Red Cross will need thousands of volunteers to care for people when disasters strike. Train now so you can answer the call when your community needs it most!

  • Purpose The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
  • Responsibilities
    • Following worker safety procedures for working in a COVID environment
    • Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
    • Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
    • Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
    • Completing the required virtual self-paced training
  • Time Commitment Deploy for a minimum of 14 days working 8 or 12 hour shifts
  • Qualifications

    Required Qualifications:

    • Ability to build appropriate and effective relationships with co-workers and shelter residents.
    • Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.
    • Demonstrates clear, concise, and effective written and verbal communication.
    • Lift / carry 20 lbs. multiple times/shift.
    • Stand and or sit for two-hour periods and walk for two miles during a shift.
    • Walk on uneven terrain.
    • Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
    • Climb two or more flights of stairs.
    • Speak clearly on phone and in person.
    • Work for long periods on computer and/or reading small print and/or writing.
    • Drive in daytime and at night
    • Willing to complete required virtual self-paced training

220 More opportunities with American Red Cross - Northeast Ohio Region

Request failed
{{ opp.title }}
This is a Virtual Opportunity.
{{ opp.location }}
We'll work with your schedule
{{ opp.dateStr }}
{{ opp.timeStr }}

About American Red Cross - Northeast Ohio Region


3747 Euclid Ave., Cleveland, OH 44115, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Disaster Relief


We'll work with your schedule.


1245 Napoleon StFremont, OH 43420






  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2 weeks

Report this opportunity