The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
Following worker safety procedures for working in a COVID environment
Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
Completing the required virtual self-paced training (3 hours of training total)