Phone Outreach

Monthly: Assist with event announcement calls (We have some events coming up that might be good for you to attend because...)

Quarterly: Assist with wellness check-ins (How are classes going, would you be interested in having a mentor?)

THIS IS THE POSITION FOR YOU IF YOU:

• Enjoy talking on the phone and/ or are comfortable leaving voicemails.
• Are looking for a flexible volunteer role or want something to do before other opportunities become available.
• Possess the ability to submit electronic (typed) feedback to OPFC staff.
• Are willing to listen to students, ask questions about how OPFC can best support them and/or share information about upcoming OPFC events

WHAT CAN YOU EXPECT FROM YOUR ROLE AS A PHONE OUTREACH VOLUNTEER?

Duties include:

• Calling each student one time only (texts are suggested first, but not required).
• Requires the use of a personal mobile phone/ texting capabilities (if desired) or a landline.
• Submitting electronic (typed) feedback to OPFC staff.

Your benefits:

• A chance to encourage a student to seek out learning opportunities by attending workshops and events relevant to their life. An opportunity to let a stranger know that someone cares about their well-being.

Your value to On Point for College:

• Outreach calls assist program staff in triaging student needs and alert us to students who need to give staff updated contact information.
• Support program staff in their effort to keep students engaged in the program and keep them moving towards graduation.

HOW DO I GET STARTED?

Become a volunteer: www.opfc.cc/volunteer

Requirements: This role is not open to undergraduate level volunteers.

Training: Phone Outreach Training - held monthly via Zoom.

Commitment: Monthly or Quarterly.

Supervision: Monthly (Career Services Advisor) or Quarterly (Lead Advisor in Syracuse or Utica).

Shifts: Calls may be made in accordance with volunteer schedules. Approximately 1-2 hours per week.