Museum Store Volunteer

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Overview:

The Nevada State Museum, Las Vegas needs volunteers to join our Guest Services Team by working in our Museum Store. Museum Store Volunteers enhance visitors’ experience at the museum by handling financial transactions, answering questions about store merchandise, and providing general museum information in a friendly manner.

Museum Store Tasks:

• Welcome patrons to the store
• Offer information about store merchandise, the museum and Las Vegas
• Monitor safety protocols
• Complete financial transactions using the Store’s point-of-sale computer, including cash, charge cards and checks
• Provide Museum Membership information and applications, and process dues payments
• Answer the Museum Store information phone line
• Maintain store cleanliness, including vacuuming, wiping counters and dusting
• Replenish merchandise on the sales floor
• Assist with receiving, tagging and stocking new inventory
• Complete register closing procedure at the end of shift

Schedule Availability:

• Days: Friday, Saturday and/or Sunday
• Time: Up to four hours between 10 a.m. and 4 p.m.

Physical Abilities:

• Mobility to stand, walk, bend and reach to assist guests and maintain orderly sales floor
• Verbal ability to communicate with guests
• Visual ability to read POS register screen to conduct financial transactions
• Immune system tolerance for extensive public contact with PPE
• Hand and finger dexterity

Work Needs:

• Excellent customer service skills
• Enjoy meeting and talking to visitors
• Familiarity with computers or willingness and patience to learn
• Cash handling experience
• Flexible in adjusting to varying work assignments
• Can tolerate both slow and fast-paced customer traffic periods
• Willing to research and learn Nevada history relevant to gallery exhibits and store merchandise to enhance visitor interest
• Willing to adhere to internal control policies

Work Environment:

• The Nevada State Museum, Las Vegas is situated on the Springs Preserve campus, boasting numerous acres of walking trails, water features, native flora and fauna and other attractions, free to use or for a nominal fee.
• Work area is near the museum entrance in an air-conditioned, state-of-the-art facility.
• Parking is adjacent to the museum and relatively close to the entrance
• Periodic breaks will be provided
• Required to wear a mask and follow other safety protocols while in the museum.

Volunteer Benefits:

• Free admission to the Nevada State Museum, Las Vegas
• 15% Discount in the Museum Store
• 10% Discount in the Springs Cafe
• Interaction with curators for expanded knowledge of Nevada history and natural history
• Meet visitors from all over the world
• Gain new skills
• Early access to new exhibits, programs and Store merchandise
• Make a significant contribution to the museum’s mission to preserve Nevada’s heritage for generations to come.