Community Director Job Description

Claymore Operations is looking for a qualified volunteer community director to join our team. If you are a tech-savvy professional, experienced in social media, PR, media relations, donor communications, market research, survey administration and promotional events, we would like to meet you.

Our ideal candidate will have outstanding people skills along with exceptional oral and written communication skills and the ability to develop engaging content.

Areas of Responsibility

• Monitor social media and communication campaigns to align with the marketing strategies
• Provide engaging text, image and video content for social media accounts as needed
• Perform duties as a media agent and ensure quality control as needed
• Develop and implement donor communications
• Monitor and report on feedback and online reviews
• Organize and participate in community events to build community and boost brand awareness
• Develop market research to support the mission of Claymore Operations
• Analyze incoming community data
• Administer surveries and analyze results
• Manage SEO for the brand
• Coordinate with Marketing Director

Skills/Experience

• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g., survey responses, repeat attendance at events, monitoring of social media)
• Excellent verbal communication skills
• Excellent writing skills
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask

Mobility

• Remote work position with access to all software and data resources accessible through web access in the cloud; all information technology and hardware must be self-supported.
• Travel not required.

Commitment

• Permanent, following a six-month probation, with annual reappraisal
• Estimated one hour a week; no holiday or weekend work required. This is subject to change as Claymore Operations grows.
• Fundraising not required; although as a non-profit, financial support and promotion are appreciated,
• No physical requirements, outside effective communication abilities, are required for this sedentary position, As a foundational element of the Claymore Operations culture, adaptations will always be made for physical limitations where practicable.
• Reasonable accommodations will be provided for physical limitations.

About Us

Claymore Operations equips warfighters to find significance after the smoke of battle clears.

Mentors are selected from volunteer civilians and military veterans who have proven records of setting and accomplishing goals. One civilian and one veteran are paired and assigned to mentor a participating warfighter, creating a team of three. With this team as the core, we mentor warfighters from early in their military careers until well after discharge, when they have built personal significance.

Mentors assist warfighters in their path to significance primarily through direction and connection. Mentor experience and our comprehensive personal development plan are leveraged for general guidance, and warfighters build their post-military support network in advance through mentor connections.