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Background in customer-service? Join the Red Cross as a D.C. Blood Donor Ambassador!

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ORGANIZATION: American Red Cross - National Capital & Greater Chesapeake Region

Donate Blood

Every day, volunteers help support our lifesaving mission in valuable ways. The Red Cross is seeking volunteers to:

-
Welcome and greet donors, escort as necessary.
-Assist with initial intake.
-Ensure blood donors have relevant information and that questions are answered appropriately.
-Learn and share the Red Cross story, including the mission, vision, and values.
-Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support.
-Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed.
-Be available and committed to the volunteer schedule.
-Model excellent customer service behaviors.
-Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.


Depending on vacancies, help may be needed at the following locations: Washington DC Blood Services Center and other mobile locations; Old Town Alexandria office and other Alexandria mobile locations; mobile and blood donor center locations in Fairfax and Montgomery Counties; mobile drives in Loudoun County, Manassas, Woodbridge and Arlington. Under special circumstances in DC and Old Town Alexandria, a volunteer may be reimbursed for parking costs.

OPEN TIME DAYS
This position is only for weekday/daytime blood drives. Volunteers are available at least twice a month for shift of 3-6 hours, for at least 6 months.

Exceptions: Rockville Donor Center can place volunteers on Saturdays when they are open 7am until 3pm. Fairfax Donor Center has openings for Saturdays 7-11am.

This is a customer service oriented position. Volunteers are not used as Phlebotomists.

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About American Red Cross - National Capital & Greater Chesapeake Region

Location:

4700 Mt. Hope Drive, Baltimore, MD 21215, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to a service member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Community
Health & Medicine
Community, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

Dr. Charles Drew Donation CenterWashington, DC., DC 20006

(38.89724,-77.04134)
 

SKILLS

  • Office Reception
  • Customer Service

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training

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