Background in customer-service? Join the Red Cross as a D.C. Blood Donor Ambassador!

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Every day, volunteers help support our lifesaving mission in valuable ways. The Red Cross is seeking volunteers to:

-Welcome and greet donors, escort as necessary.
-Assist with initial intake.
-Ensure blood donors have relevant information and that questions are answered appropriately.
-Learn and share the Red Cross story, including the mission, vision, and values.
-Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support.
-Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed.
-Be available and committed to the volunteer schedule.
-Model excellent customer service behaviors.
-Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.

Depending on vacancies, help may be needed at the following locations: Washington DC Blood Services Center and other mobile locations; Old Town Alexandria office and other Alexandria mobile locations; mobile and blood donor center locations in Fairfax and Montgomery Counties; mobile drives in Loudoun County, Manassas, Woodbridge and Arlington. Under special circumstances in DC and Old Town Alexandria, a volunteer may be reimbursed for parking costs.

OPEN TIME DAYS
This position is only for weekday/daytime blood drives. Volunteers are available at least twice a month for shift of 3-6 hours, for at least 6 months.

Exceptions: Rockville Donor Center can place volunteers on Saturdays when they are open 7am until 3pm. Fairfax Donor Center has openings for Saturdays 7-11am.