URGENT Red Cross Blood Drive Volunteer - Fullerton, CA

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Do you like helping people and saving lives? As a Blood Donor Ambassador (aka Blood Drive volunteer) you help provide professional customer service in a medical setting to make blood donors feel inspired to return. Help check-in blood donors, coordinate new appointments, answer FAQ and distribute snacks to blood donors. Blood drives are held throughout Orange County. Volunteer hours accumulated can be used to satisfy applicable class prerequisites, strengthen your skills, learn new skills or potentially lead to a recommendation letter resource. *Volunteers will have access to an online calendar and can schedule themselves for the shifts and locations of choice.

Responsibilities:
* Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system.
* Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor shows signs of feeling unwell.
* Socialize and build relationships with blood donors to promote future blood donations
* Ensure blood donors have relevant information and that questions are answered appropriately.
* Learn and share the Red Cross story, including the mission, vision, and values.
* Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed.
* Set up and maintain cleanliness in Reception and Hospitality Areas.

Minimum requirements:

* Able to commit to 6 months - 1 year

*Two 4 or 6 hour shifts per month

*Must be able to volunteer at 1144 Rosecrans Ave, Fullerton, CA
* Professional, clear and diplomatic communication skills

* Punctual and dependable in arriving for shift
* Reliable transportation

*Important information*
Volunteer time shifts are broken down into THESE 4 hour and 6 hour time frames:
7 AM - 11 AM
1 PM - 7 PM
2 PM- 6 PM
11:30 AM - 3:30 PM
3:30 PM - 7:30 PM

Email, Call or Text Karla Legorreta, Recruitment Specialist: Karla.Legorreta@redcross.org at (714) 380-7263