Director of Membership Development

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Human Health Project (HHP)’s has a three- pronged foundation: Holistic Peer-to-Peer Information, Education and Support. Our objective is to empower people to manage their own health. For more information, please visit our website.

The Director of Membership Development provides leadership for the organization’s membership growth and engagement program, developing and managing the strategy and tactical initiatives to drive incremental member engagement. This position partners effectively with multiple stakeholders to develop and execute new initiatives that further enhance member lifetime value.

Specific Responsibilities

• Know Human Health Projects membership procedures and materials.
• Work with the VP of Membership and the Director of Membership Acquisition to welcome new members immediately after they join. Send cards, letters, emails or call new members about their interests and opportunities.
• Produce collateral materials including Membership Packet.
• Respond to member requests for resources support.
• Create and maintain city by city database of donors and prospects.
• Conduct some member interviews.
• Initiate and develop regional events to engage donors in their home cities.
• Collaborate with internal teams to execute growth and communication strategies - inclusive of a 1.5-hour call per week, one quarterly planning call, and potential one-off catch up calls.
• Manage the organization’s annual membership renewal process.
• Interview potential membership team candidates.
• Minimum 6-month commitment.