Mobile Drive Thru Food Pantry Volunteer

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Volunteer Job Description: Drive Thru Mobile Food Pantry

General Description:
Distribution is accomplished via a drive-thru model. A route is established in a parking lot whereby a client pulls up to a designated spot, one volunteer collects information while another volunteer places emergency food in the back or trunk of the client’s vehicle.

Key Responsibilities:

• Organize pre-packed boxes off the pallets on the ground and near the pick-up location
• Post signs in the parking lot to direct cars into an appropriate drive through line
• Stand in parking lot to direct cars
• Greet clients, ask them to open back or trunk, and note name, zip code, and number in the household
• Open the vehicle door and communicate number of households to other volunteers
• Place emergency food in back or trunk of vehicle while wearing sterile gloves
• Directing clients out of parking lot

Qualifications:

• Free of cough and fever and willing to wear sterile gloves if in contact with emergency food.
• Able to stand, move, bend, and lift a minimum of 20 pounds.
• Able to be on your feet and outside for 1-4 hours.
• Comfortable interacting with strangers.
• Able to commit to Food Bank of Iowa’s mission, vision, and values.

Roles for Volunteers:

• Organize emergency food at distribution site for loading.
• Direct cars through parking lot line for drive through model.
• Greet and take required information.
• Open and close vehicle doors.
• Load food in vehicle.

Safety:

• Clients do not get out of their vehicles.
• Volunteers do not enter a client vehicle.
• Volunteers take information and maintain control of pen and clipboard.
• Volunteers handling food must wear sanitary gloves and avoid touching anything else.
• Wear sterile gloves when handling emergency food boxes
• Use your legs and keep your back in a natural position while lifting.
• Always ask for a fellow volunteer to assist you if you find that items are too heavy.
• Don’t twist while carrying a load, instead shift your feet and take small steps in the direction you want to turn.

Attire:

• Appropriate casual attire is acceptable.
• Closed-toed shoes are required.