Volunteer Scheduling Assistant (PT)

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Cyber-Seniors COVID-19 Management Volunteer Opportunities

Cyber-Seniors is an intergenerational program that trains young people to be tech mentors for senior citizens. The ability to use online communication applications to stay connected is vital for older adults and other vulnerable people. Helping a senior learn to use transactional websites to order groceries, pharmaceuticals, food delivery, etc., makes an enormous difference in allowing them to remain self-sufficient from the safety of their home.

In the best of times, digital literacy can be life-altering; in times like these, it can be life-saving.

Please send a note of interest and resume to tess@cyberseniors.org

Volunteer Scheduling Assistant (PT or FT)

10 - 35 hours/week - morning, evening & weekend shifts available

Qualifications:

• Must have access to a cell phone and computer during scheduled hours.
• Must speak and write fluent English. French and/or Spanish an asset.
• Must have relevant past work experience or be currently enrolled in or hold a degree/diploma from a post-secondary school.

Responsibilities:

• Serve as first responder to general inquiries
• Schedule volunteer mentors to participate in webinars and provide one-on-one tech-support using an automated scheduling system
• Be available to schedule yourself in if no suitable mentor is available
• Review senior feedback surveys and mentor reports and flag any concerns for the Telephone Tech Support Manager
• Compile data and feedback reports to share at weekly staff meetings