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See below to participate in our Impact Sector survey, access our COVID-19 Resource Hub, and explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Volunteer Scheduling Assistant (PT)

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Cyber-Seniors

  • 2 people are interested
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Cyber-Seniors COVID-19 Management Volunteer Opportunities


Cyber-Seniors is an intergenerational program that trains young people to be tech mentors for senior citizens. The ability to use online communication applications to stay connected is vital for older adults and other vulnerable people. Helping a senior learn to use transactional websites to order groceries, pharmaceuticals, food delivery, etc., makes an enormous difference in allowing them to remain self-sufficient from the safety of their home.

In the best of times, digital literacy can be life-altering; in times like these, it can be life-saving.

Please send a note of interest and resume to tess@cyberseniors.org

Volunteer Scheduling Assistant (PT or FT)

10 - 35 hours/week - morning, evening & weekend shifts available

Qualifications:

  • Must have access to a cell phone and computer during scheduled hours.
  • Must speak and write fluent English. French and/or Spanish an asset.
  • Must have relevant past work experience or be currently enrolled in or hold a degree/diploma from a post-secondary school.

Responsibilities:

  • Serve as first responder to general inquiries
  • Schedule volunteer mentors to participate in webinars and provide one-on-one tech-support using an automated scheduling system
  • Be available to schedule yourself in if no suitable mentor is available
  • Review senior feedback surveys and mentor reports and flag any concerns for the Telephone Tech Support Manager
  • Compile data and feedback reports to share at weekly staff meetings

7 More opportunities with Cyber-Seniors

About Cyber-Seniors

Location:

720 Bathurst St., Toronto, Ontario M5S 2R4, CA

Mission Statement

Cyber-Seniors connects tech-savvy teens with senior citizens to help bridge the digital divide and improve quality of life. Teens teach. Seniors learn. Win-win.

Description

Cyber-Seniors started in Toronto as a high school project, and then turned into a successful documentary film which sparked our nonprofit organization. We work with students, ages 15 and up, who know their way around the Internet, email and social media, and train them to become mentors for senior citizens who want to learn how to better use computers, tablets and smart phones. The program offers students the opportunity to receive community service hours, teaching and leadership experience, internship leads, even public speaking and writing opportunities - and earn some gift cards as rewards! Truly interested students may even explore staying on in advanced leadership roles on our payroll as Teen Tech Leaders.

Children & Youth
Computers & Technology
Seniors

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity, with no fixed address.

SKILLS

  • Strategic Planning
  • Customer Service
  • Data Entry
  • Program Management
  • French
  • Spanish

GOOD FOR

N/A

REQUIREMENTS

  • 10 - 35 hours/week - morning, evening & weekend shifts available  

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