Blood Donor Ambassador - Pickens County
ORGANIZATION: American Red Cross - Georgia Region
Please visit the new page to apply.
The Blood Donor Ambassador will provide excellent and enthusiastic customer service to enhance the
blood donor experience. Engage with blood donors to promote blood donation and set the stage for a
long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is
sincerely thanked for their donation.
*Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
*Direct donor to next step of donation or options for future donations if deferred.
*Model excellent customer service.
*Ensure blood donors have relevant information and that questions are answered appropriately while
creating a favorable impression of the blood donation process.
*Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for
his/her contribution.
*Report possible adverse post-donation physical reactions to the collections staff.
*Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
*Work with collections team supervisor or charge staff to match donor’s blood type with the best
product for maximum impact
*Responsible to inform donors of current and upcoming donation promotions
*May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up
activities as directed
Qualifications
- Must be 16 years old
- Masks will be required.
- Ability to display the utmost professionalism and communication skills
- Extremely comfortable working with people from diverse communities and backgrounds
- Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App.
- Ability to explain/teach technology to donors and fellow volunteers
- Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture
- All in-person Red Cross volunteers and employees are required to be fully vaccinated and wear a
mask
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About American Red Cross - Georgia Region
Location:
1955 Monroe Drive NE, Atlanta, GA 30324, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
Every single day, the American Red Cross helps people in emergencies. Whether its one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.
CAUSE AREAS
WHEN
WHERE
VariesJasper, GA 30143
DATE POSTED
May 3, 2022
SKILLS
- Customer Service
- Multi-Tasking
- Networking
- Organization
- People Skills
- Verbal / Written Communication
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 16
- Orientation or Training
- One shift per month.
- Comfortable in a blood drive environment.